Charismatic Leadership Style, Intragroup Conflict, And ERP Implementation Team Performance

As organizations become increasingly dependent upon teams as the central unit of work in response to the growing demands for efficiency and flexibility, there are considerable challenges to be overcome for teams to work effectively. The present study investigates how charismatic leadership style and intragroup conflict affect ERP implementation team performance. Structured questionnaires including measures of the selected team variables were delivered to those companies on the TOP500 The Largest Corporations in Taiwan 2001 list that had implemented ERP systems. The results supported the proposed model and confirmed that leaders should demonstrate more charismatic behaviors to enhance better team performance. The negative relationship between intragoup conflict and overall team performance was also statistically supported. Further implications of the present study are given in the conclusion.

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