서울의 차세대 전자정부 모델 연구

A new approach to the e-government is necessary while the information technology evolves into ‘ubiquitous’ technology. The Korean Government has made new policy plans about the Information Society while it reorganized the Committee on National Information Strategy. Seoul Metropolitan Government (SMG) had led e-government policy involving advanced government services. Now, it is time that next the generation model of e-government should be considered for Seoul facing transition to next term of mayor. This study attempts to search for the new model of e-government for Seoul. While studying the national information plans such as the u-Korea Plan, the National Information Plan, the Next Generation e-Government Implementation Plan and the Ubiquitous City Integration Plan, this study suggests policy agenda and strategies for the e-government for Seoul. Also this study analyzes trends of information technology with framework of e-government consisting of civil society, organization and public services. The next generation of e-government should be oriented for e-governance, efficient works and personalized ubiquitous services. With this recognition of next model of e-Government, this study suggests several policy recommendations. “Government with Citizen, Convenient Urban Life” is provided as a slogan for the vision of Seoul e-government. The next generation e-government should emphasize citizen empowerment, quality of public service, efficiency of urban management and the integration of information with regard to participation, service and information. Also the e-government policy should concord with the u-city policy for implementing the extended model of e-government. For the SMG, the role of information planning agency should be strengthened while recognizing e-government policy implementation as the innovation process of government.