Structuring computer-mediated communication systems to avoid information overload

Unless computer-mediated communication systems are structured, users will be overloaded with information. But structure should be imposed by individuals and user groups according to their needs and abilities, rather than through general software features.

[1]  G. A. Miller.  THE PSYCHOLOGICAL REVIEW THE MAGICAL NUMBER SEVEN, PLUS OR MINUS TWO: SOME LIMITS ON OUR CAPACITY FOR PROCESSING INFORMATION 1 , 1956 .

[2]  Murray Turoff.  'Party-Line' and 'Discussion' Computerized Conference Systems, , 1972 .

[3]  W.B. Rouse,et al.  Design of man—Computer interfaces for on-line interactive systems , 1975, Proceedings of the IEEE.

[4]  Murray Turoff,et al.  The Delphi Method: Techniques and Applications , 1976 .

[5]  I. Hendry.  The Delphi method: Techniques and applications Edited by H. A. Linstone and M. Turoff. Pp. xx + 620. Addison-Wesley Publishing Company, Advanced Book Program, Reading, Massachusetts. 1975. US $29.50; US $16.50 paper , 1976 .

[6]  S. Sherr.  Comments on "Design of man-computer interfaces for on-line interactive systems" , 1976 .

[7]  James A. Senn,et al.  Research in Management Information Systems: The Minnesota Experiments , 1977 .

[8]  A. Mehrabian.  A questionnaire measure of individual differences in stimulus screening and associated differences in arousability , 1977 .

[9]  Jacques Vallee,et al.  Electronic Meetings: Technical Alternatives , 1979 .

[10]  R. Johansen,et al.  Electronic meetings : technical alternatives and social choices , 1979 .

[11]  Starr Roxanne Hiltz,et al.  Network Nation: Human Communication Via Computer , 1979 .

[12]  Starr Roxanne Hiltz,et al.  The evolution of user behavior in a computerized conferencing system , 1981, CACM.

[13]  Starr Roxanne Hiltz,et al.  The Impact of a Computerized Conferencing System on Scientific Research Communities. Final Report. Research Report No. 15. , 1981 .

[14]  Peter Johnson-Lenz,et al.  The evolution of a tailored communications structure : the topics system , 1981 .

[15]  Starr Roxanne Hiltz,et al.  The effects of formal human leadership and computer-generated decision aids on problem solving via computer : a controlled experiment , 1982 .

[16]  Oscar Nierstrasz,et al.  A System for Managing Structured Messages , 1982, IEEE Trans. Commun..

[17]  Peter J. Denning,et al.  Electronic Junk , 1982, Commun. ACM.

[18]  A. Baum,et al.  Individual differences in coping with crowding: Stimulus screening and social overload , 1982 .

[19]  George P. Huber,et al.  Organizational Information Systems: Determinants of Their Performance and Behavior , 1982 .

[20]  Peter J. Denning,et al.  ACM president's letter: electronic junk , 1982, CACM.

[21]  Jacob Palme,et al.  You have 134 unread mail do you want to read them now? ifip conference on computer based message ser , 1984 .

[22]  M. Lings,et al.  Articles , 1967, Soil Science Society of America Journal.

[23]  Starr Roxanne Hiltz,et al.  Mode of communication and the "risky shift" : a controlled experiment with computerized conferencing and anonymity in a large corporation , 1985 .