Training nursing students' communication skills with online video peer assessment

Communication is an important skill which nursing students must master in order to be effective in their career. One of the purposes of this study was to implement an online video peer assessment system to scaffold their communication skills. The other purpose was to examine the effects and validity of the peer assessment. Fifty nursing students enrolled in a psychiatric nursing course in Taiwan participated in the study. The experiment contained two rounds of peer assessments. In each round, the students had a therapeutic consultation with a simulated patient. It was recorded and uploaded on a YouTube platform which we designed to keep a log of viewing, rating and feedback from their peers. The peer assessment process was synchronized with the viewing of peers' communication videos so that feedback could be marked to the relevant point on the video. Expert evaluation scores showed that students' communication performance, when involved in peer assessments, significantly improved. In the first round, the scores determined by the peers were not correlated with those marked by the experts. However, in the second round, both scores were significantly correlated, indicating that the online peer assessment could be perceived as a valid assessment method for nursing communication skills training. Moreover, the analysis of peer feedback also revealed that their communication became more patient-centered gradually due to the peer assessments. On the whole, the students were satisfied with the peer assessment activities and appreciated the contribution to their communication skills. An online peer valuation was planned to train nursing students' communication skills.We examined the effects and the validity of the peer assessment.The online peer assessment could enhance students' communication performance.Students' communication assessment skills have promoted via online peer valuation.Students were satisfied with the peer assessment activities.

[1]  M. Hampton,et al.  Use of a Therapeutic Communication Simulation Model in Pre-Licensure Psychiatric Mental Health Nursing: Enhancing Strengths and Transforming Challenges , 2014 .

[2]  J. Morris,et al.  Peer assessment: a missing link between teaching and learning? A review of the literature. , 2001, Nurse education today.

[3]  K. Topping Peer Assessment Between Students in Colleges and Universities , 1998 .

[4]  Eric Zhi-Feng Liu,et al.  A Networked Peer Assessment System Based on a Vee Heuristic , 2001 .

[5]  Amanda M. Clifford,et al.  ‘Just enough to make you take it seriously’: exploring students’ attitudes towards peer assessment , 2013 .

[6]  Christine Webb,et al.  Communication skills training in healthcare: a review of the literature. , 2002, Nurse education today.

[7]  C. McCabe,et al.  Nurse-patient communication: an exploration of patients' experiences. , 2004, Journal of clinical nursing.

[8]  F. D. dela Cruz,et al.  Validating the Interpersonal Communication Assessment Scale. , 2006, Journal of professional nursing : official journal of the American Association of Colleges of Nursing.

[9]  P. Heino,et al.  The validity and students’ experiences of peer assessment in a large introductory class of gene technology , 2014 .

[10]  Mary Ann Kluge,et al.  Teaching therapeutic communication VIA camera cues and clues: the video inter-active (VIA) method. , 2006, The Journal of nursing education.

[11]  Eric Zhi-Feng Liu,et al.  Web-based peer assessment: feedback for students with various thinking-styles , 2001, J. Comput. Assist. Learn..

[12]  A. Cooper,et al.  Improving the Quality of Undergraduate Peer Assessment: A Case for Student and Staff Development , 2002 .

[13]  L. Fallowfield,et al.  Teaching Senior Nurses How to Teach Communication Skills in Oncology , 2001, Cancer nursing.

[14]  Jian Ma,et al.  Use of a group support system for collaborative assessment , 1999, Comput. Educ..

[15]  Alain Jaillet,et al.  Can Online Peer Assessment be Trusted? , 2009, J. Educ. Technol. Soc..

[16]  D. Nestel,et al.  Reflection: a critical proficiency essential to the effective development of a high competence in communication. , 2006, Journal of veterinary medical education.

[17]  M. Yoo,et al.  Effects of peer review on communication skills and learning motivation among nursing students. , 2011, The Journal of nursing education.

[18]  Saskia Brand-Gruwel,et al.  Peer Assessment Training in Teacher Education: Effects on performance and perceptions , 2002 .

[19]  M. Grant,et al.  Communication education for pre-licensure nursing students: literature review 2002-2013. , 2014, Nurse education today.

[20]  M. Welsh,et al.  Engaging with peer assessment in post-registration nurse education. , 2007, Nurse education in practice.

[21]  Evaluation of an Integrated Communication Skills Training Program for Nurses in Cancer Care in Beijing, China , 2007, Nursing research.

[22]  K. Davey Student peer assessment: Research findings from a case study in a master of chemical engineering coursework-program , 2011 .

[23]  J. Bensing,et al.  Evaluation of communication training programs in nursing care: a review of the literature. , 2000, Patient education and counseling.

[24]  G. Gibbs,et al.  Conditions Under Which Assessment Supports Students’ Learning , 2005 .

[25]  Robert L Hulsman,et al.  Self-evaluation and peer-feedback of medical students' communication skills using a web-based video annotation system. Exploring content and specificity. , 2015, Patient education and counseling.

[26]  Jyh-Chong Liang,et al.  Learning through science writing via online peer assessment in a college biology course , 2010, Internet High. Educ..

[27]  Jack Y. B. Lee,et al.  Baccalaureate nursing students' perceptions of peer assessment of individual contributions to a group project: a case study. , 2012, Nurse education today.

[28]  N. Falchikov Involving Students in Assessment , 2004 .

[29]  N. Falchikov,et al.  Student Peer Assessment in Higher Education: A Meta-Analysis Comparing Peer and Teacher Marks , 2000 .

[30]  Chin-Chung Tsai,et al.  On-line peer assessment and the role of the peer feedback: A study of high school computer course , 2007, Comput. Educ..

[31]  Chin-Chung Tsai,et al.  University Students’ Perceptions of and Attitudes Toward (Online) Peer Assessment , 2006 .

[32]  Cheng-Chih Wu,et al.  Streaming Videos in Peer Assessment to Support Training Pre-service Teachers , 2008, J. Educ. Technol. Soc..

[33]  R. Rodrigues,et al.  Interpersonal Communication Assessment Scale: Psychometric Study of the Portuguese Version , 2013 .

[34]  E. Patterson,et al.  The analysis and application of peer assessment in nurse education, like beauty, is in the eye of the beholder. , 1996, Nurse education today.

[35]  D. Losh,et al.  Teaching Inpatient Communication Skills to Medical Students: An Innovative Strategy , 2005, Academic medicine : journal of the Association of American Medical Colleges.

[36]  S. van Dulmen,et al.  Effects of video-feedback on the communication, clinical competence and motivational interviewing skills of practice nurses: a pre-test posttest control group study. , 2014, Journal of advanced nursing.

[37]  Yun Xiao,et al.  The impact of two types of peer assessment on students' performance and satisfaction within a Wiki environment , 2008, Internet High. Educ..

[38]  Ronen Hammer,et al.  On-Line Project-Based Peer Assessed Competitions as an Instructional Strategy in Higher Education , 2012 .

[39]  Ann L. Brown,et al.  How people learn: Brain, mind, experience, and school. , 1999 .

[40]  Shyan-Ming Yuan,et al.  Developing science activities through a networked peer assessment system , 2002, Comput. Educ..

[41]  Melissa Jane Louise Carey,et al.  My face, a window to communication: using creative design in learning. , 2010, Nurse education today.

[42]  A. Roberts,et al.  The essence of cancer care: the impact of training on nurses' ability to communicate effectively. , 2002, Journal of advanced nursing.

[43]  D. Sluijsmans,et al.  The use of self-, peer and co-assessment in higher education: A review , 1999 .

[44]  Roy Rada,et al.  Patterns in student-student commenting , 2002, IEEE Trans. Educ..

[45]  B. Brown,et al.  An evaluation of a DVD trigger based assessment of communication and care delivery skills. , 2009, Nurse education today.

[46]  Christian D. Schunn,et al.  Validity and reliability of scaffolded peer assessment of writing from instructor and student perspectives , 2006 .