Furthering Distributed Participative Design

Participatory design (PD) and its derivative distributed participatory design (DPD) are examples of collaborative research methods that have been successfully applied to information systems problems. Yet, there are other collaborative research methods such as action research and design science that have also been used in the same context. This paper argues that this trifurcation in collaborative methods is unhelpful and that the ‘walled gardens’ in which these methods exist inhibit learning and the methods’ development. As PD moves to tackle the problems that arise in distributed projects, it becomes more necessary to look outside its own domain for solutions. This paper investigates whether collaborative research projects that are categorized under one method also match the characteristics of the other methods. It finds that research projects using different methods demonstrate remarkable similarities concerning research contributions, roots, and methodological guidelines, but use different terminologies, and also maintain method-specific publication outlets and communities. Thus, insight into some of the issues raised by participatory design in distributed contexts may arise if PD looks outside its walled garden.

[1]  Clay Spinuzzi,et al.  The Methodology of Participatory Design , 2005 .

[2]  David E. Avison,et al.  Is IS an intellectual subject? , 2003, Eur. J. Inf. Syst..

[3]  Alan R. Dennis Relevance in Information Systems Research , 2001, Commun. Assoc. Inf. Syst..

[4]  P. Järvinen Action Research is Similar to Design Science , 2007 .

[5]  G. Böhme The Social Function of Cognitive Structures: A Concept of the Scientific Community Within A Theory of Action , 1975 .

[6]  Allen S. Lee Action is an Artifact , 2007 .

[7]  Sandeep Purao,et al.  Being Proactive: Where Action Research Meets Design Research , 2005, ICIS.

[8]  Richard Baskerville,et al.  Diversity in information systems action research methods , 1998 .

[9]  Rudy Hirschheim,et al.  Crisis in the IS Field? A Critical Reflection on the State of the Discipline , 2003, J. Assoc. Inf. Syst..

[10]  Wanda J. Orlikowski,et al.  Studying Information Technology in Organizations: Research Approaches and Assumptions , 1991, Inf. Syst. Res..

[11]  Jesper Simonsen,et al.  MUST: A Method for Participatory Design , 1998, Hum. Comput. Interact..

[12]  Robert M. Davison,et al.  Principles of canonical action research , 2004, Inf. Syst. J..

[13]  K. Lewin Frontiers in Group Dynamics , 1947 .

[14]  Albert L. Lederer,et al.  Information systems planning in a turbulent environment , 2000, Eur. J. Inf. Syst..

[15]  Thomas H. Davenport,et al.  Rigor vs. relevance revisited: response to Benbasat and Zmud , 1999 .

[16]  Omar El Sawy,et al.  Building an Information System Design Theory for Vigilant EIS , 1992, Inf. Syst. Res..

[17]  Peter Checkland,et al.  Systems Thinking, Systems Practice , 1981 .

[18]  Michael D. Myers,et al.  A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems , 1999, MIS Q..

[19]  Mary Lacity,et al.  Understanding Qualitative Data: A Framework of Text Analysis Methods , 1994, J. Manag. Inf. Syst..

[20]  Jesper Simonsen,et al.  Participatory Design at a Radio Station , 2004, Computer Supported Cooperative Work (CSCW).

[21]  Erran Carmel,et al.  PD and joint application design: a transatlantic comparison , 1993, CACM.

[22]  Andrew Clement,et al.  Computing at work: empowering action by “low-level users” , 1994, CACM.

[23]  Nikos I. Karacapilidis,et al.  A knowledge centred framework for collaborative business process modelling , 2006, Bus. Process. Manag. J..

[24]  P. Clark Action research and organizational change , 1972 .

[25]  Meurig Beynon,et al.  A Conception of Computing Technology Better Suited to Distributed Participatory Design , 2006 .

[26]  Allen S. Lee Rigor and relevance in MIS research: beyond the approach of positivism alone , 1999 .

[27]  Peter G. W. Keen,et al.  Decision support systems : an organizational perspective , 1978 .

[28]  Michael J. Muller,et al.  Participatory design , 1993, CACM.

[29]  Klaus Krippendorff,et al.  Content Analysis: An Introduction to Its Methodology , 1980 .

[30]  F. Herzberg Work and the nature of man , 1967 .

[31]  José María Bernardo Paniagua,et al.  Critical discourse analysis of media texts , 2007 .

[32]  K. Lewin Frontiers in Group Dynamics , 1947 .

[33]  Shirley Gregor,et al.  An Information Systems Design Theory for e-Learning , 2004, ACIS.

[34]  C. Argyris,et al.  Argyris, Chris, Robert Putnam, and Diane Maclain Smith, Action Science: Concepts, Methods, and Skills for Research and Intervention . San Franciso: Jossey-Bass, 1985. , 1985 .

[35]  Andrew Warr,et al.  Distributed participatory design , 2008, CHI Extended Abstracts.

[36]  Clay Spinuzzi,et al.  Lost in the Translation: Shifting Claims in the Migration of a Research Technique , 2005 .

[37]  Paul Labrogere Com 2.0: A path towards web communicating applications , 2008 .

[38]  Richard T. Vidgen,et al.  Constructing a web information system development methodology , 2002, Inf. Syst. J..

[39]  Susanne Bødker,et al.  Creating Conditions for Participation: Conflicts and Resources in Systems Development , 1996, Hum. Comput. Interact..

[40]  David Arnott,et al.  Cognitive biases and decision support systems development: a design science approach , 2006, Inf. Syst. J..

[41]  M. Mulkay Science and the sociology of knowledge , 1979 .

[42]  Ellen S. O’Connor The Politics of Management Thought: A Case Study of the Harvard Business School and The Human Relations School , 1999 .

[43]  G. Susman,et al.  An Assessment of the Scientific Merits of Action Research. , 1978 .

[44]  Martin Bichler,et al.  Design science in information systems research , 2006, Wirtschaftsinf..

[45]  Michael J. Gallivan,et al.  Trust, control and the role of interorganizational systems in electronic partnerships , 2003, Inf. Syst. J..

[46]  Wanda J. Orlikowski,et al.  Research Commentary: Desperately Seeking the "IT" in IT Research - A Call to Theorizing the IT Artifact , 2001, Inf. Syst. Res..

[47]  M. Hult,et al.  TOWARDS A DEFINITION OF ACTION RESEARCH: A NOTE AND BIBLIOGRAPHY , 1980 .

[48]  Blake Ives,et al.  Information Technology and Corporate Strategy: A View from the Top , 1990, Inf. Syst. Res..

[49]  Pertti Järvinen,et al.  SERIES OF PUBLICATIONS D  –  NET PUBLICATIONS , 2005 .

[50]  Robert J. Kauffman,et al.  50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science , 2004, Manag. Sci..

[51]  Richard Baskerville,et al.  What design science is not , 2008, Eur. J. Inf. Syst..

[52]  Hanne Nørreklit The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard , 2003 .

[53]  R. Baskerville Conducting action research: high risk and high reward in theory and practice , 2001 .

[54]  Björn Niehaves,et al.  On Epistemological Pluralism in Design Science , 2007, Scand. J. Inf. Syst..

[55]  Andrew Warr Situated and Distributed Design , 2006 .

[56]  Jeff Axup,et al.  Participatory Design and Action Research: Identical Twins or Synergetic Pair? , 2006 .

[57]  Salvatore T. March,et al.  Design and natural science research on information technology , 1995, Decis. Support Syst..

[58]  H. Franssila Feasibility of iterative design as a challenge in distributed participatory design lifecycle , 2007 .

[59]  Pelle Ehn,et al.  Work-oriented design of computer artifacts , 1989 .

[60]  Juhani Iivari,et al.  A Paradigmatic Analysis of Information Systems As a Design Science , 2007, Scand. J. Inf. Syst..

[61]  Edward Toomer,et al.  Qualitative Methods in Management Research , 1989 .

[62]  G. Mead The Social Self. , 2011, Psychiatry.

[63]  Rikard Lindgren,et al.  Design Principles for Competence Management Systems: A Synthesis of an Action Research Study , 2004, MIS Q..

[64]  Jonny Holmström Theorizing in IS research: What comes first and what comes after? , 2005 .

[65]  Izak Benbasat,et al.  Empirical Research in Information Systems: The Practice of Relevance , 1999, MIS Q..

[66]  Maurice Landry,et al.  Can the field of MIS be disciplined? , 1989, CACM.

[67]  Donald A. Schön,et al.  Organizational Learning: A Theory Of Action Perspective , 1978 .

[68]  John F. Rockart,et al.  IS Research Relevance Revisited: Subtle Accomplishment, Unfulfilled Promise, or Serial Hypocrisy? , 2002, Commun. Assoc. Inf. Syst..

[69]  S. Deetz Crossroads---Describing Differences in Approaches to Organization Science: Rethinking Burrell and Morgan and Their Legacy , 1996 .

[70]  Euripidis N. Loukis,et al.  Computer-supported G2G collaboration for public policy and decision-making , 2005, J. Enterp. Inf. Manag..

[71]  Robert Winter,et al.  Design science research in Europe , 2008 .

[72]  Kaj Grønbæk,et al.  Cooperative design: techniques and experiences from the Scandinavian scene , 1995 .

[73]  Melanie Wilson,et al.  Participation: 'Bounded Freedom' or Hidden Constraints on User Involvement , 2003 .

[74]  Jørn Braa,et al.  The Struggle for District-Based Health Information Systems in South Africa , 2002, Inf. Soc..

[75]  J. Swan,et al.  Professional media and management fashion: The case of knowledge management , 2005 .

[76]  Gondy Leroy,et al.  Using a Digital Library of Images for Communication: Comparison of a Card-Based System to PDA Software , 2006 .

[77]  E. Vaara,et al.  Justification, Legitimization and Naturalization of Mergers and Acquisitions: A Critical Discourse Analysis of Media Texts , 2002 .

[78]  R. Rapoport Three Dilemmas in Action Research , 1970 .

[79]  Andrew Clement,et al.  A retrospective look at PD projects , 1993, CACM.

[80]  Wanda J. Orlikowski,et al.  Technology and Institutions: What Can Research on Information Technology and Research on Organizations Learn from Each Other? , 2001, MIS Q..

[81]  Debra Howcroft,et al.  Paradoxes of participatory practices: the Janus role of the systems developer , 2003, Inf. Organ..

[82]  David Dunne,et al.  Design Thinking and How It Will Change Management Education: An Interview and Discussion , 2006 .

[83]  Ellen S. O’Connor Paradoxes of Participation: Textual Analysis and Organizational Change , 1995 .

[84]  Juhani Iivari,et al.  A paradigmatic analysis of contemporary schools of IS development , 1991 .

[85]  S. Haack The Pragmatist Theory of Truth , 1976, The British Journal for the Philosophy of Science.

[86]  Enid Mumford,et al.  The story of socio‐technical design: reflections on its successes, failures and potential , 2006, Inf. Syst. J..

[87]  K. Lewin Action Research and Minority Problems , 1946 .

[88]  Pierre Bourdieu,et al.  Outline of a Theory of Practice , 2020, On Violence.

[89]  J. R. G. Wood,et al.  A further exploration into information systems development: the evolution of Multiview2 , 1998, Inf. Technol. People.

[90]  Lakshmi S. Iyer,et al.  A Semantic Approach to Secure Collaborative Inter-Organizational eBusiness Processes (SSCIOBP) , 2008, J. Assoc. Inf. Syst..

[91]  M. Kyng,et al.  Participatory Design in Health Sciences: Using Cooperative Experimental Methods in Developing Health Services and Computer Technology , 2007, Qualitative health research.

[92]  Sandeep Purao,et al.  Exploring the Limits of the Possible , 2007 .

[93]  William L. Anderson,et al.  Engineering practice and codevelopment of codevelopment of product prototypes , 1993, CACM.

[94]  A. Kornhauser The Human Problems of an Industrial Civilization. , 1934 .

[95]  Brian Fitzgerald,et al.  Towards dissolution of the is research debate: from polarization to polarity , 1998, J. Inf. Technol..

[96]  Les Gasser,et al.  A Design Theory for Systems That Support Emergent Knowledge Processes , 2002, MIS Q..

[97]  Guy Fitzgerald Information systems: a subject with a particular perspective, no more, no less , 2003, Eur. J. Inf. Syst..

[98]  Judy McKay,et al.  The dual imperatives of action research , 2001, Inf. Technol. People.

[99]  Kaj Grønbæk,et al.  CSCW challenges: cooperative design in engineering projects , 1993, CACM.

[100]  Trevor Wood-Harper,et al.  Multiview - An Exploration in Information Systems Development , 1986, Aust. Comput. J..

[101]  Steven R. Haynes,et al.  DESIGN KNOWLEDGE AS A LEARNING RESOURCE , 2006 .

[102]  Mary E. Zellmer-Bruhn,et al.  Metaphors and Meaning: An Intercultural Analysis of the Concept of Teamwork , 2001 .

[103]  A. Figueiredo,et al.  Action Research and Design in Information Systems: Two Faces of a Single Coin , 2006 .

[104]  N. Phillips,et al.  The Birth of the 'Kodak Moment': Institutional Entrepreneurship and the Adoption of New Technologies , 2005 .

[105]  Trevor Wood-Harper,et al.  A critical perspective on action research as a method for information systems research , 1996, J. Inf. Technol..

[106]  Richard Baskerville,et al.  Investigating Information Systems with Action Research , 1999, Commun. Assoc. Inf. Syst..

[107]  Øystein Foros Price Strategies and Compatibility in Digital Networks , 2007 .

[108]  Richard Baskerville,et al.  Special issue on action research in information systems: making is research relevant to practice--foreword , 2004 .

[109]  Susanne Bødker,et al.  Creating conditions for participation: Conflicts and resources in systems design , 1994 .

[110]  P. Prasad,et al.  Stretching the Iron Cage: The Constitution and Implications of Routine Workplace Resistance , 2000 .

[111]  C. Cahill Including excluded perspectives in participatory action research , 2007 .

[112]  P. Asaro Transforming society by transforming technology: the science and politics of participatory design , 2000 .

[113]  G. Ritzer Sociology : A Multiple Paradigm Science , 1975 .

[114]  David E. Avison,et al.  Action research , 1999, CACM.

[115]  Jay F. Nunamaker,et al.  Systems Development in Information Systems Research , 1990, J. Manag. Inf. Syst..

[116]  Herbert A. Simon,et al.  The Sciences of the Artificial , 1970 .

[117]  William L. Anderson,et al.  Engineering practice and codevelopment of product prototypes , 1993 .

[118]  K. Lewin,et al.  Resolving Social Conflicts , 1948 .

[119]  R. Daft,et al.  Can Organization Studies Begin to Break Out of the Normal Science Straitjacket? An Editorial Essay , 1990 .

[120]  Samir Chatterjee,et al.  Design of emerging digital services: a taxonomy , 2008, Eur. J. Inf. Syst..

[121]  Gert-Jan de Vreede,et al.  Field Experiences with eXtreme Programming: Developing an Emergency Response System , 2006, J. Manag. Inf. Syst..

[122]  Jan Pries-Heje,et al.  A multiple‐theory analysis of a diffusion of information technology case , 2001, Inf. Syst. J..

[123]  Michael Foster An Introduction to the Theory and Practice of Action Research in Work Organizations , 1972 .

[124]  A. V. D. Ven,et al.  Knowledge for Theory and Practice , 2006 .

[125]  Gerhard Fischer,et al.  Distributed-PD: challenges and opportunities , 2008, PDC.

[126]  Leela Damodaran,et al.  User involvement in the systems design process-a practical guide for users , 1996, Behav. Inf. Technol..

[127]  Richard T. Vidgen,et al.  Stakeholders, soft systems and technology: separation and mediation in the analysis of information system requirements , 1997, Inf. Syst. J..

[128]  Gerhard Schmidt,et al.  Out of Scandinavia: Alternative Approaches to Software Design and System Development , 1989, Hum. Comput. Interact..

[129]  A. Maslow Motivation and Personality , 1954 .

[130]  H. Bernard,et al.  Text Analysis: Qualitative and Quantitative Methods , 1998 .

[131]  J. Dewey Logic, the theory of inquiry , 1938 .