An Application Framework for Personalised and Adaptive Behavioural Change Support Systems

The paper analyzes current weaknesses of behavioural change support systems (BCSS) such as the failure of adequately taking into account the heterogeneity of target users. Based on this analysis the paper presents an application framework that comprises various components to accommodate user preferences and to adapt system interventions to individual users. Among these components is a goal hierarchy which can be set up to represent the goals a user wants to achieve. The higher-level goals can be broken down into more specific goals that can be measured and associated with appropriate activities. Furthermore, our BCSS framework includes components for adapting its interactions according to a user’s observed behavioural preferences as well as his or her previous reactions to system interventions. User adaptation also takes into account the preferences of similar users by employing a collaborative filtering approach. Thus, overall user acceptance should be improved and motivation for behavioural change sustained. The framework is currently being implemented and will subsequently be evaluated.

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