The Quality of Standard, Routine and Nonroutine Processes
暂无分享,去创建一个
[1] W. Ashby,et al. An Introduction to Cybernetics , 1957 .
[2] Donald J. Wheeler,et al. Understanding Statistical Process Control , 1986 .
[3] Howard S. Gitlow. Quality Management Systems: A Practical Guide , 2000 .
[4] Michael D. Johnson,et al. New Service Development and Innovation in the New Economy , 2000 .
[5] Mark J. Zbaracki. The Rhetoric and Reality of Total Quality Management , 1998 .
[6] H. Tsoukas. The firm as a distributed knowledge system : A constructionist approach , 1996 .
[7] Rhian Silvestro,et al. Towards a contingency theory of TQM in services ‐ How implementation varies on the basis of volume and variety , 2001 .
[8] Neil Costello. Learning and Routines in High-Tech SMEs: Analyzing Rich Case Study Material , 1996 .
[9] Daniel G. Morrow,et al. Nonroutine Transactions in Controller-Pilot Communication. , 1994 .
[10] W. Deming. The New Economics for Industry, Government, Education - 2nd Edition , 2000 .
[11] C.J.H. Mann,et al. Systems approaches to management , 2002 .
[12] M. Fransman. Visions of innovation : the firm and Japan , 1999 .
[13] Henry Mintzberg. Mintzberg on management : inside our strange world of organizations , 1991 .
[14] G. Easton,et al. The Effects of Total Quality Management on Corporate Performance: An Empirical Investigation , 1998 .
[15] R. F.,et al. Statistical Method from the Viewpoint of Quality Control , 1940, Nature.
[16] Catherine E. Ross,et al. Women's Work, Men's Work, and the Sense of Control , 1998 .
[17] M. Feldman. Organizational Routines as a Source of Continuous Change , 2000 .
[18] S. Winter,et al. An Evolutionary Theory of Economic Change.by Richard R. Nelson; Sidney G. Winter , 1987 .
[19] A. Kellerman,et al. The Constitution of Society : Outline of the Theory of Structuration , 2015 .
[20] P. B. Petersen. The New Economics for Industry, Government, Education , 1993 .
[21] E. Johnsen. Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s. , 1964 .
[22] Russell L. Ackoff,et al. Re-Creating the Corporation , 1999 .
[23] Computer Staff,et al. The Machine That Changed the World , 1992 .
[24] Stephen W. Raudenbush,et al. Teaching as a Nonroutine Task: Implications for the Management of Schools , 1993 .
[25] A R Forrest,et al. Quality control. , 1978, British medical journal.
[26] Michael X Cohen,et al. Harnessing Complexity: Organizational Implications of a Scientific Frontier , 2000 .
[27] John S. Oakland,et al. Statistical Process Control , 2018 .
[28] H. Weiss,et al. Routinized behavior in organizations , 1985 .
[29] C. Perrow. A FRAMEWORK FOR THE COMPARATIVE ANALYSIS OF ORGANIZATIONS , 1967 .
[30] Jacob Thommesen,et al. The Reengineering Revolution , 2000 .
[31] Stephen Hill,et al. The theory of the growth of the firm , 1981 .
[32] W. Edwards Deming,et al. Out of the Crisis , 1982 .
[33] M. Aiken,et al. Routine Technology, Social Structure, and Organization Goals , 1969 .
[34] K. Roberts,et al. Must accidents happen? Lessons from high-reliability organizations , 2001 .
[35] Kathleen M. Eisenhardt,et al. DYNAMIC CAPABILITIES, WHAT ARE THEY? , 2000 .
[36] Amrik S. Sohal,et al. Quality management practices: a comparative study between East and West , 1998 .
[37] Rhian Silvestro,et al. The manufacturing TQM and service quality literatures: synergistic or conflicting paradigms? , 1998 .
[38] M. Shubik,et al. A Behavioral Theory of the Firm. , 1964 .
[39] K. Eisenhardt,et al. Competing on the Edge: Strategy as Structured Chaos , 1998 .
[40] B. Pentland,et al. Organizational Routines as Grammars of Action , 1994 .
[41] Marlys K. Christianson,et al. Managing the unexpected , 2001 .
[42] J. Spender. Making knowledge the basis of a dynamic theory of the firm , 1996 .
[43] Gary W. Muller,et al. Designing Effective Organizations: The Sociotechnical Systems Perspective , 1988 .
[44] Detlev J. Hoch,et al. Secrets of Software Success: Management Insights from 100 Software Firms Around the World , 1999 .
[45] Sidney G. Winter,et al. The satisficing principle in capability learning , 2000 .
[46] T. Hout,et al. Competing Against Time , 1990 .
[47] Max von Zedtwitz,et al. Managing Industrial Knowledge , 2004 .
[48] J Bowe,et al. Total quality management. , 1992, Contemporary longterm care.
[49] A. Zauberman,et al. The new economics , 1965 .
[50] Roger G. Schroeder,et al. The Impact of Quality Management Practices on Performance and Competitive Advantage , 1995 .
[51] Viktor Mikhaĭlovich Glushkov,et al. An Introduction to Cybernetics , 1957, The Mathematical Gazette.
[52] D. L. Flarey. Reengineering the Corporation , 1994 .
[53] S. Sitkin,et al. DISTINGUISHING CONTROL FROM LEARNING IN TOTAL QUALITY MANAGEMENT: A CONTINGENCY PERSPECTIVE , 1994 .
[54] S. Winter,et al. An evolutionary theory of economic change , 1983 .
[55] D. L. Simms,et al. Normal Accidents: Living with High-Risk Technologies , 1986 .
[56] A. Parasuraman,et al. Marketing Services: Competing Through Quality , 1991 .
[57] K. Eisenhardt. Building theories from case study research , 1989, STUDI ORGANIZZATIVI.
[58] Edwin L. Miller,et al. Coordination and Output Attainment in Work Units Performing Non-routine Tasks: A Cross- National Study , 1985 .
[59] W. Edwards Deming,et al. The New Economics for Industry, Government, Education , 2018 .
[60] Barbara Czarniawska,et al. Weick, Karl E. , 1998 .
[61] Thomas Rbement,et al. Fundamentals of quality control and improvement , 1993 .
[62] A. R. Crathorne,et al. Economic Control of Quality of Manufactured Product. , 1933 .
[63] Pierre-Jean Benghozi,et al. Managing Innovation: From ad hoc to Routine in French Telecom , 1990 .
[64] J. R. Moore,et al. The theory of the growth of the firm twenty-five years after , 1960 .
[65] C. Pava,et al. Designing managerial and professional work for high performance: A sociotechnical approach , 1983 .