Shaping M-Government for Emergency Management: Issues and Challenges

This paper explores the prospects of mobile government (m-Government), often presented as ubiquitous government (u-Government) in Asia, an extension of the growing movement toward electronic government (e-Government) with more active application of mobile information technologies. This study examines the current status and challenging issues regarding m-government. Reviewing the relevant literature on m-Government, this study also investigates some best-practice examples, particularly in the area of emergency management related to natural disasters and public safety. This paper offers four different recommendations for facilitating and improving the implementation of m-Government initiatives: 1) the development of strategic m-Government plans and enterprise architecture: 2) securing financial resources; 3) strong, sustained political leadership; and 4) intergovernmental, interagency, and inter-sectoral collaboration.