A new perspective on the dynamics of information technology‐enabled strategic change

This paper explores the dynamic nature of information technology (IT)‐enabled strategic change by using empirical evidence from a variety of organizational contexts. The pilot research described here uses the MIT 1990s framework (Scott‐Morton, 1991) as the underpinning theory to challenge the dominant approach to the management of strategic change. The preliminary findings provide new insights into how strategic change is pursued and offer a new perspective from which the propositions suggested by Scott‐Morton (1991) and Yetton et al. (1994) can be reformulated. Four change patterns (archetypes) are identified that describe planned or emergent modes of change, driven by different change elements under various circumstances. These findings lead to a redesign of the M/T 1990s framework and suggest new ways of understanding how strategic change can be sustained. Further research is required to explore the link between the archetypes identified and the various methods of change.

[1]  Michael Hammer,et al.  Reengineering Work: Don’t Automate, Obliterate , 1990 .

[2]  Stuart St. P. Slatter,et al.  Corporate recovery : a guide to turnaround management , 1984 .

[3]  E. Schein Three Cultures of Management: The Key to Organizational Learning , 1996 .

[4]  David G. Mayes,et al.  Sharpbenders: The Secrets of Unleashing Corporate Potential , 1988 .

[5]  Philip Yetton,et al.  Computer-aided architects: A case study of IT and strategic change , 1994 .

[6]  David A. Nadler,et al.  Managing Organizational Change: An Integrative Perspective , 1981 .

[7]  Christine Oliver,et al.  The Dynamics of Strategic Change , 1991 .

[8]  A. Donnellon,et al.  The Post-bureaucratic organization : new perspectives on organizational change , 1994 .

[9]  Eliezer Geisler,et al.  The Technology Payoff: How to Profit with Empowered Workers in the Information Age , 1994 .

[10]  Amanat Hussain,et al.  The learning organization , 2000 .

[11]  M. Jelinek Managing change for competitive success , 1993 .

[12]  Jessica Lipnack,et al.  The Age of the Network: Organizing Principles for the 21st Century , 1994 .

[13]  Enid Mumford,et al.  Reengineering the Corporation: A Manifesto for Business Revolution , 1995 .

[14]  Gerry Johnson,et al.  Strategic Change and the Management Process , 1987 .

[15]  Henry Mintzberg Patterns in Strategy Formation , 1978, International Studies of Management & Organization.

[16]  Richard Beckhard,et al.  Organizational Transitions: Managing Complex Change , 1977 .

[17]  J. Redden,et al.  Managing strategic change. , 1990, The Health care supervisor.

[18]  C. Prahalad,et al.  The Core Competence of the Corporation , 1990 .

[19]  C. Handy Trust and the virtual organization , 1999 .

[20]  Peter Gyngell,et al.  Process Innovation: Reengineering Work through Information Technology , 1994 .

[21]  Larry E. Greiner,et al.  Organizational Transitions: Managing Complex Change , 1979 .

[22]  J. Diffenbach Influence diagrams for complex strategic issues , 1982 .

[23]  M. Venkatraman It-enabled business transformation: from automation to business scope redefinition , 1994 .

[24]  Shoshana Zuboff,et al.  In the Age of the Smart Machine: The Future of Work and Power , 1989 .

[25]  John C. Henderson,et al.  Strategic Alignment: Leveraging Information Technology for Transforming Organizations , 1993, IBM Syst. J..

[26]  Martin Harris,et al.  Strategic planning for information systems , 1991, J. Inf. Technol..

[27]  P. Strassmann Information Payoff: The Transformation of Work in the Electronic Age , 1985 .

[28]  Michael J. Earl,et al.  Information management : the strategic dimension , 1988 .

[29]  P. Barr,et al.  Cognitive change, strategic action, and organizational renewal , 1992 .

[30]  Peter G.W. Keen Redesigning the organization through information technology , 1991 .

[31]  Gustavo Stubrich The Fifth Discipline: The Art and Practice of the Learning Organization , 1993 .

[32]  R. H. Waterman,et al.  In Search of Excellence: Lessons from America's Best-run Companies , 1995 .

[33]  P. Rosenzweig Managing Acquisitions: Creating Value Through Corporate Renewal , 1991 .

[34]  Chris W. Clegg,et al.  Case studies in organizational behaviour and human resource management , 1993 .

[35]  R.Morgan Gould,et al.  Getting from strategy to action: Processes for continuous change , 1996 .

[36]  Francis J. Gouillart,et al.  Transforming the Organization , 1995 .

[37]  Marilyn M. Parker,et al.  Strategic transformation and information technology: paradigms for performing while transforming , 1995 .

[38]  John M. Stopford,et al.  Rejuvenating the Mature Business: The Competitive Challenge , 1992 .

[39]  J. Alexander,et al.  Images of Organization , 1988 .

[40]  M. Morton,et al.  The corporation of the 1990s: Information technology and organizational transformation , 1993 .

[41]  Noel M. Tichy,et al.  Managing strategic change , 1983 .

[42]  Diane Waring,et al.  The Dynamics of Strategic Change , 1989 .

[43]  David Clutterbuck,et al.  Turnaround : how twenty well-known companies came back from the brink , 1988 .

[44]  John M. Longshore The Management of Strategic Change , 1990 .

[45]  Nancy E. Grund Creative Destruction: A Six-Stage Process for Transforming the Organization , 1995 .

[46]  Linda Duxbury The corporation of the 1990s: Information technology and organizational transformation , 1993 .

[47]  Donald A. Schön,et al.  Organizational Learning: A Theory Of Action Perspective , 1978 .

[48]  A. J. Slywotzky Value Migration: How to Think Several Moves Ahead of the Competition , 1995 .

[49]  A. Richards Strategic Change and the Management Process , 1989 .

[50]  Don Tapscott,et al.  Paradigm shift: The new promise of information technology: Don Tapscott and Art Caston McGraw-Hill Inc., New York, 1993, 337 pp. £21.95 ISBN 0-07-062857-2 , 1992, J. Strateg. Inf. Syst..