Museums on the Web: Interaction with Visitors

The Internet and especially the World Wide Web on top of it is playing an incredible role in enabling democratic access to information and interactive communication for its participants. This development is even more remarkable when remembering the history of the Internet that was conceptualised during the Cold War era in order to ensure the possibility of communication after a nuclear strike (Rosenzweig, 1998). The success of the Internet is amongst other issues also due to its decentralised structure and open standards and protocols. For a review of the history of the Internet in terms of the network part, we refer to (Leiner, Cerf, Clark, Kahn, Kleinrock, Lynch, Postel, Roberts & Wolff, 2009). Once available for the general public, the Web quickly became a prime information source. In general, museums realised the potential of inforABSTRACT

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