A Critical Evaluation and Framework of Business Process Improvement Methods
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Paul W. P. J. Grefen | Jan Mendling | Liliane Pintelon | Hajo A. Reijers | Khurram Shahzad | Rob J. B. Vanwersch | Irene T. P. Vanderfeesten | Kris Vanhaecht | Godefridus G. van Merode
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