Flexible Process Management

Proceeding from the requirements placed on business process models and the evaluation of present-day methods and tools, this contribution presents a procedure for flexible process management. The prime focus is on the flexibility and especially the practicability of such a procedure. In order to master the complexity of operational systems, these aspects have been examined in various models in accordance with diverse criteria. In the concept presented here, these models received the necessary integration to allow flexible administration of both allocated tasks and the use of process information.