Knowledge Sharing of Products and Services Design Based on Design Knowledge Management

Product-Service System (PSS), which highly integrates products and services, and offers high-value-added to customers, is attracting great attention in manufacturing industry. When designing PSS, it is important to design products and service collaborative and simultaneously referring to various design knowledge. In this paper, we propose a knowledge management framework to support designers to search for PSS case knowledge from the aspect of compatibility among products and services. The proposed method is based on the framework of ontology that represents and manages design knowledge of both product and service. The effectiveness of the proposed method is demonstrated by application to an example case.