STRATEGIC FIT AMONG BUSINESS COMPETITIVE STRATEGY, HUMAN RESOURCE STRATEGY, AND REWARD SYSTEM

ABSTRACT Competitiveness is inevitable in highly dynamic and uncertain environments. Business strategy is concerned with how businesses achieve a competitive advantage. Its implementation involves the fit between the organization's business strategy and its internal processes. An appropriate match enhances organizational effectiveness and generates superior performance. A strategic fit between a business strategy anda human resource strategy can help retain and motivate employees and translate into organizational performance and competitive advantage. Based on Porter's generic strategies as business competitive strategies and an extensive literature review, this study proposes and develops three different human resource strategies. We also thoroughly designate three alternatives of reward systems that are suited to each human resource strategy. Through a close linkage among business competitive strategy, human resource strategy, and reward systems, we hope to provide mangers with directions for designing and implementing an appropriate reward systems under various business competitive strategies and help firms to create competitive advantage effectively. INTRODUCTION In recent years, there has been marked increase in competition in virtually all areas of business. The ability to outperform competitors and produce above average profits lies in the pursuit and execution of an appropriate business strategy (Yoo, Lemak & Choi, 2006). This has resulted in greater attention to analyzing competitive strategies under different environmental conditions. Porter (1985) argued that the three generic strategies that require different resources, organizational arrangements, control procedures, styles of leadership, and incentive systems could translate into organizational performance and competitive advantage. According to the resource-based view, the firm is regarded as a unit of resources and capabilities. The acceptance of this concept has prompted interest in identifying the nature of these various resources and in evaluating their potential to generate a competitive advantage (Lopez, 2005). As a result, the resource-based view provides a logical link between human resource management and strategie management. Furthermore, according to the contingency view, there is no one best way to structure an organization; it all depends on the particular circumstances facing the organization. In this case, human resource strategy must fit with specific business strategy (Porter, 1985). The concept of fit refers mainly to the close connection between human resource strategies and business strategies in ways that will help retain and motivate employees. Employees are the human capital of an organization. Organizations have the ability to reward employees in many ways (Lawler & Worley, 2006). To attract, retain and motivate employees, the company must implement an appropriate reward systems. The objective of this reward systems is to encourage desired employee behaviors to ensure the success of human resource strategies. Therefore, designing and implementing an appropriate reward systems that complements human resource strategies and fits business competitive strategies is currently an important issue. The deployment of a strategy requires a focus on the organization's business processes (Reidenbach & Goeke, 2007). Based on an extensive literature review, this paper cites Porter's (1980, 1985) generic strategies as business competitive strategies, and then deduces and develops three different human resource strategies. At the same time, we designate three alternatives of reward systems to fit Porter's (1 980, 1 985) generic strategies above. To support the human resource strategies and facilitate the implementation of generic strategy, each reward systems must be tied to some alternatives with identifiable attributes, activities or contents. We have labeled these reward systems as human capital, output, and position reward alternatives, according to different human resource strategies and business competitive strategies. …

[1]  K. Kumar,et al.  Porters Strategic Types: Differences In Internal Processes And Their Impact On Performance , 2011 .

[2]  R. Schulz,et al.  Management of hospitals , 1976 .

[3]  S. Jackson,et al.  Linking Competitive Strategies with Human Resource Management Practices , 1987 .

[4]  Laurie L. Levesque Opportunistic hiring and employee fit , 2005 .

[5]  R. Burton,et al.  The impact of organizational climate and strategic fit on firm performance , 2004 .

[6]  Margaret A. Peteraf The cornerstones of competitive advantage: A resource‐based view , 1993 .

[7]  Gregory B. Merrill,et al.  The effect of compensation program and structure on sbu competitive strategy: A study of technology‐intensive firms , 1991 .

[8]  Isabel Suárez-González,et al.  A Study of the Role Played by Manufacturing Strategic Objectives and Capabilities in Understanding the Relationship between Porter's Generic Strategies and Business Performance , 2010 .

[9]  Salvador Vivas López,et al.  Competitive advantage and strategy formulation: The key role of dynamic capabilities , 2005 .

[10]  B. Wernerfelt,et al.  A Resource-Based View of the Firm , 1984 .

[11]  Johngseok Bae,et al.  Human Resource Management in , 2004 .

[12]  L. Dyer,et al.  Toward a Strategic Perspective of Human Resource Management , 1987 .

[13]  Kazem Chaharbaghi,et al.  Strategy development: past, present and future , 1995 .

[14]  John Fahy,et al.  The resource‐based view of the firm: some stumbling‐blocks on the road to understanding sustainable competitive advantage , 2000 .

[15]  J. Barney Firm Resources and Sustained Competitive Advantage , 1991 .

[16]  Marilyn M. Helms,et al.  Employee Perceptions of The Relationship Between Strategy, Rewards, and Organizational Performance , 2002, Journal of Business Strategies.

[17]  Panagiotis Gkorezis,et al.  Employees' psychological empowerment via intrinsic and extrinsic rewards , 2008 .

[18]  R E Miles,et al.  Organizational strategy, structure, and process. , 1978, Academy of management review. Academy of Management.

[19]  C. C. Snow,et al.  Strategy, Distinctive Competence, and Organizational Performance. , 1980 .

[20]  C. Campbell-Hunt What have we learned about generic competitive strategy? A meta‐analysis , 2000 .

[21]  Donald C. Hambrick,et al.  Taxonomic Approaches to Studying Strategy: Some Conceptual and Methodological Issues , 1984 .

[22]  Jason D. Shaw,et al.  RESEARCH NOTES AND COMMENTARIES: CONGRUENCE BETWEEN TECHNOLOGY AND COMPENSATION SYSTEMS: IMPLICATIONS FOR STRATEGY IMPLEMENTATION , 2001 .

[23]  Marilyn M. Helms,et al.  Porter's Generic Strategies: An Exploratory Study of Their Use In Japan , 2007, Journal of Business Strategies.

[24]  T. Huang The effects of linkage between business and human resource management strategies , 2001 .

[25]  C. Bowman,et al.  Organising for competitive advantage , 1995 .

[26]  Robert Eisenberger,et al.  Incremental effects of reward on experienced performance pressure: positive outcomes for intrinsic interest and creativity , 2009 .

[27]  T. Powers,et al.  Critical competitive methods, generic strategies, and firm performance , 2004 .

[28]  Thomas W. Dougherty,et al.  Alternative Reward Strategies and Employee Reactions , 2004 .

[29]  P. H. Friesen,et al.  Porter's (1980) Generic Strategies and Performance: An Empirical Examination with American Data , 1986 .

[30]  Dan-Shang Wang,et al.  Will the strategic fit between business and HRM strategy influence HRM effectiveness and organizational performance , 2008 .

[31]  Edward E. Lawler,et al.  Strategic reward systems. , 1992 .

[32]  David J. Lemak,et al.  Principles of management and competitive strategies: using Fayol to implement Porter , 2006 .

[33]  Duncan Brown,et al.  Reward Strategies and Trends in the United Kingdom: The Land of Diverse and Pragmatic Dreams , 2005 .

[34]  Charles W. Hofer,et al.  Strategy formulation : analytical concepts , 1978 .

[35]  A contingency approach to reward strategy in the UK not‐for‐profit sector , 2000 .

[36]  Fred R. David,et al.  Strategic Management: Concepts and Cases , 2004 .

[37]  Fredrik Nilsson Parenting Styles and Value Creation: A Management Control Approach , 2000 .

[38]  M. Porter Competitive Advantage: Creating and Sustaining Superior Performance , 1985 .

[39]  R. Eric Reidenbach,et al.  Six sigma, value and competitive strategy , 2008 .

[40]  D. Hambrick High Profit Strategies in Mature Capital Goods Industries: A Contingency Approach , 1983 .

[41]  J. Hoffman,et al.  Porter's generic strategies, discontinuous environments, and performance: a longitudinal study of changing strategies in the hospital industry. , 1993, Health services research.

[42]  Luis R. Gomez-Mejia,et al.  The role of human resources strategy in export performance: A longitudinal study , 1988 .

[43]  Peter T. Ward,et al.  Manufacturing strategy in context: environment, competitive strategy and manufacturing strategy , 2000 .

[44]  Peter Boxall,et al.  Achieving competitive advantage through human resource strategy: Towards a theory of industry dynamics , 1998 .

[45]  W. Chang,et al.  Relationship between strategic human resource management and firm performance , 2005 .

[46]  Janet H. Marler,et al.  Compensation strategy: Does business strategy influence compensation in high-technology firms? , 2006 .

[47]  Henry Mintzberg,et al.  The Structuring of Organizations , 1979 .

[48]  Daniel L. Orne,et al.  Generic manufacturing strategies: A conceptual synthesis , 1989 .

[49]  J. W. Medcof,et al.  Total Rewards: Good Fit for Tech Workers , 2006 .

[50]  Norimasa Kobayashi,et al.  Are increased costs worth paying to raise non-monetary utility?: Analysis of intrinsic motivation and fringe benefits , 2008, Int. Trans. Oper. Res..

[51]  Alex Miller,et al.  ASSESSING PORTER'S (1980) MODEL IN TERMS OF ITS GENERALIZABILITY, ACCURACY AND SIMPLICITY , 1993 .

[52]  Hai-Ming Chen,et al.  Incentive reward with organizational life cycle from competitive advantage viewpoint , 2005 .

[53]  Brian K. Boyd,et al.  Strategic reward systems: a contingency model of pay system design , 2001 .

[54]  J. Barney Is the Resource-Based “View” a Useful Perspective for Strategic Management Research? Yes , 2001 .

[55]  Richard L. Priem,et al.  Is the Resource-Based “View” a Useful Perspective for Strategic Management Research? , 2001 .

[56]  D. Hambrick An Empirical Typology of Mature Industrial-Product Environments , 1983 .

[57]  L. Kim,et al.  Environment, Generic Strategies, and Performance in a Rapidly Developing Country: A Taxonomic Approach , 1988 .

[58]  Richard O. Peterson,et al.  Job attitudes : review of research and opinion , 1959 .