Fostering work outcomes: the interactive effects of organisational justice and Islamic work ethics

This study investigates the effect of organisational justice (OJ) on organisational commitment (OC) and job satisfaction (JS) with interactive effect of Islamic work ethics (IWE). The questionnaires were used to collect the data from 400 employees in the banking industry of Pakistan. The results indicate that the three dimensions of OJ (e.g., procedural, distributive and interactional justice) and IWE promote employees' OC and JS. In addition, results confirm the interactive effect of IWE between justice dimensions and work outcomes. The study provides practical implications for managers and recommends several future directions for academics and practitioners.

[1]  Yuen J. Huo,et al.  Conflict with Outsiders: Disputing within and Across Cultural Boundaries , 1998 .

[2]  Robert Folger,et al.  Distributive and procedural justice in the workplace , 1987 .

[3]  Gauri S. Rai,et al.  Impact of organizational justice on satisfaction, commitment and turnover intention: Can fair treatment by organizations make a difference in their workers’ attitudes and behaviors? , 2013 .

[4]  Nestor Asiamah,et al.  The effect of organizational justice delivery on organizational commitment , 2016 .

[5]  Andrew N. Garman,et al.  RESISTANCE TO ORGANIZATIONAL CHANGE: LINKING RESEARCH AND PRACTICE , 2010 .

[6]  Achilles A. Armenakis,et al.  Transformational leadership, relationship quality, and employee performance during continuous incremental organizational change , 2013 .

[7]  Abbas J. Ali Scaling an Islamic Work Ethic , 1988 .

[8]  J. Greenberg,et al.  Using socially fair treatment to promote acceptance of a work site smoking ban. , 1994, The Journal of applied psychology.

[9]  Cem Tanova,et al.  An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. , 2010 .

[10]  Paul E. Tesluk,et al.  Personality as a Moderator in the Relationship Between Fairness and Retaliation , 1999 .

[11]  Nihat Kaya,et al.  The Effects of Organizational Politics on Perceived Organizational Justice and Intention to Leave , 2016 .

[12]  Patricia Riley,et al.  A Structurationist Account of Political Culture , 1983 .

[13]  Simon Albrecht,et al.  Understanding employee cynicism toward change in healthcare contexts , 2010, Int. J. Inf. Syst. Chang. Manag..

[14]  Faye J. Crosby,et al.  The Denial of Personal Discrimination , 1984 .

[15]  Hian Chye Koh,et al.  The Link Between Organizational Ethics and Job Satisfaction: A Study of Managers in Singapore , 2001 .

[16]  Nathan Bennett,et al.  The Role of Justice Judgments in Explaining the Relationship between Job Satisfaction and Organizational Commitment , 1996 .

[17]  William H. Glick,et al.  Studying Changes in Organizational Design and Effectiveness: Retrospective Event Histories and Periodic Assessments , 1990 .

[18]  Gary Blau,et al.  Conceptualizing How Job Involvement and Organizational Commitment Affect Turnover and Absenteeism , 1987 .

[19]  C. Lau,et al.  A Step Forward: Ethics Education Matters! , 2010 .

[20]  Tanri Abeng,et al.  Business Ethics in Islamic Context: Perspectives of a Muslim Business Leader , 1997, Business Ethics Quarterly.

[21]  Muhammad Shakil Ahmad,et al.  Work ethics: An Islamic prospective , 2011 .

[22]  T. Tyler,et al.  The Social Psychology of Procedural Justice , 1988 .

[23]  Jahangir Yadollahi Farsi,et al.  Investigating the Relationship between Islamic Work Ethics and Organizational Commitment and Its Components A Case Study of Gilan Province Police Employees , 2015 .

[24]  Ying-Yi Chih,et al.  Does Organizational Justice Matter? Implications for Construction Workers’ Organizational Commitment , 2017 .

[25]  Zalinawati Abdullah,et al.  Analyzing Issue of Organizational Commitment: Determining Mediating Factor of Islamic Work Ethic , 2014 .

[26]  Robert Folger,et al.  Organizational Justice and Human Resource Management , 1998 .

[27]  Chockalingam Viswesvaran,et al.  Ethics, success, and job satisfaction: A test of dissonance theory in India , 1996 .

[28]  Deborah E. Rupp,et al.  Organizational Justice, Behavioral Ethics, and Corporate Social Responsibility: Finally the Three Shall Merge , 2015, Management and Organization Review.

[29]  Kyootai Lee,et al.  Procedural justice as a moderator of the relationship between organizational change intensity and commitment to organizational change , 2017 .

[30]  Kenneth R. Bartlett,et al.  The relationship between training and organizational commitment: A study in the health care field , 2001 .

[31]  Rabia Imran,et al.  Impact of Organizational Justice, Job Security and Job satisfaction on Organizational Productivity , 2015 .

[32]  António Caetano,et al.  Organizational Justice Across Cultures: A Systematic Review of Four Decades of Research and Some Directions for the Future , 2016 .

[33]  J. Ha,et al.  Organizational justice–affective commitment relationship in a team sport setting: The moderating effect of group cohesion – ERRATUM , 2015, Journal of Management & Organization.

[34]  Gillian Rice,et al.  Islamic Ethics and the Implications for Business , 1999 .

[35]  R. H. Moorman,et al.  JUSTICE AS A MEDIATOR OF THE RELATIONSHIP BETWEEN METHODS OF MONITORING AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR , 1993 .

[36]  Annamaria Di Fabio,et al.  Organizational Justice: Personality Traits or Emotional Intelligence? an Empirical Study in an Italian Hospital Context , 2012 .

[37]  Yusuf M. Sidani,et al.  An Introduction of Epistemology to Business Ethics: A Study of Marketing Middle-Managers , 2013 .

[38]  G. Leventhal,et al.  The Distribution of Rewards and Resources in Groups and Organizations , 1976 .

[39]  Ruth Simpson,et al.  Presenteeism, Power and Organizational Change: Long Hours as a Career Barrier and the Impact on the Working Lives of Women Managers , 1998 .

[40]  JaeYong Lee,et al.  Does leadership matter in diversity management? Assessing the relative impact of diversity policy and inclusive leadership in the public sector , 2017 .

[41]  Angappa Gunasekaran,et al.  The impact of organisational strategy, culture, people and technology management on organisational practice and performance: an empirical analysis , 2012, Int. J. Inf. Syst. Chang. Manag..

[42]  Berrin Erdogan,et al.  Antecedents and consequences of justice perceptions in performance appraisals , 2002 .

[43]  D. Bowen,et al.  The Management of Organizational Justice , 2007 .

[44]  Abbas J. Ali,et al.  Islamic work ethic: a critical review , 2008 .

[45]  J. Greenberg Employee Theft as a Reaction to Underpayment Inequity: The Hidden Cost of Pay Cuts , 1990 .

[46]  A. Suliman,et al.  Organizational justice, commitment and performance in developing countries , 2012 .

[47]  A. Lewin,et al.  Determining organizational effectiveness: another look, and an agenda for research , 1986 .

[48]  A. Kidron,et al.  Work values and organizational commitment. , 1978, Academy of Management journal. Academy of Management.

[49]  R. Folger,et al.  RETALIATION IN THE WORKPLACE: THE ROLES OF DISTRIBUTIVE, PROCEDURAL, AND INTERACTIONAL JUSTICE , 1997 .

[50]  Abbas J. Ali The Islamic Work Ethic in Arabia , 1992 .

[51]  Muhammad Hashim,et al.  Impact of Organizational Justice on Job Satisfaction of Banking Employees in Pakistan , 2015 .

[52]  Luis L. Martins,et al.  The Relationship between Organizational Justice and Organizational Citizenship Behaviour: The Role of Cultural Value Orientations , 2013, Management and Organization Review.

[53]  Jawad Syed,et al.  Principles of employment relations in Islam: a normative view , 2010 .

[54]  David Weir,et al.  Islamic Perspectives on Management and Organization , 2005 .

[55]  J. S. Adams,et al.  Inequity In Social Exchange , 1965 .

[56]  Rafik I. Beekun,et al.  Islamic Business Ethics , 1997 .

[57]  Paul E. Spector Job satisfaction: application, assessment, cause, and consequences , 1997 .

[58]  R. Beekun,et al.  Balancing Ethical Responsibility among Multiple Organizational Stakeholders: The Islamic Perspective , 2005 .

[59]  José M. Peiró,et al.  Organizational justice and extrarole customer service: The mediating role of well-being at work , 2008 .

[60]  Timothy A. Judge,et al.  Justice and personality: Using integrative theories to derive moderators of justice effects ☆ , 2006 .

[61]  Hian Chye Koh,et al.  Organisational ethics and employee satisfaction and commitment , 2004 .

[62]  Muhammad Abbas,et al.  Organizational Justice and Job Outcomes: Moderating Role of Islamic Work Ethic , 2015 .

[63]  Darwish Abdulrahman Yousef,et al.  Islamic work ethic – A moderator between organizational commitment and job satisfaction in a cross‐cultural context , 2001 .

[64]  Danvish A. Yousef Organizational Commitment as a Mediator of the Relationship between Islamic Work Ethic and Attitudes toward Organizational Change , 2000 .

[65]  Karen S. Cook,et al.  Distributive Justice: A Social-Psychological Perspective. , 1986 .

[66]  Todd M. Johnson,et al.  The World's Religions in Figures: An Introduction to International Religious Demography , 2013 .

[67]  Amy Y. Chou Product development flexibility in a changing business environment , 2006, Int. J. Inf. Syst. Chang. Manag..

[68]  Paul E. Spector,et al.  The Role of Justice in Organizations: A Meta-Analysis , 2001 .

[69]  K. W. Mossholder,et al.  Relational demography in supervisor- subordinate dyads: Impact on subordinate job satisfaction, burnout, and perceived procedural justice , 1997 .

[70]  Darwish Abdulrahman Yousef,et al.  The Islamic work ethic as a mediator of the relationship between locus of control, role conflict and role ambiguity – A study in an Islamic country setting , 2000 .

[71]  A. Carroll,et al.  Integrating and Unifying Competing and Complementary Frameworks , 2008 .

[72]  Jiaxi Peng,et al.  Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China☆ , 2015 .

[73]  Sebastian Fuchs,et al.  The impact of manager and top management identification on the relationship between perceived organizational justice and change‐oriented behavior , 2011 .

[74]  M. Weber,et al.  The Protestant Ethic and the Spirit of Capitalism , 1937 .

[75]  Sven Abels,et al.  Change management issues in Federated ERP systems: an approach for identifying requirements and possible solutions , 2006, Int. J. Inf. Syst. Chang. Manag..

[76]  Dane K. Peterson The relationship between ethical pressure, relativistic moral beliefs and organizational commitment , 2003 .

[77]  Nathan Bennett,et al.  A Case for Procedural Justice Climate: Development and Test of a Multilevel Model. , 2000 .

[78]  G. C. Homans,et al.  Social Behavior: Its Elementary Forms. , 1975 .

[79]  Russell Cropanzano,et al.  Do East Asians Respond More/Less Strongly to Organizational Justice than North Americans? A Meta-Analysis , 2009 .

[80]  Donald E. Conlon,et al.  Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. , 2001, The Journal of applied psychology.

[81]  Kyle Lewis,et al.  Integrating Justice and Social Exchange: The Differing Effects of Fair Procedures and Treatment on Work Relationships , 2000 .

[82]  J. Brockner,et al.  An integrative framework for explaining reactions to decisions: interactive effects of outcomes and procedures. , 1996, Psychological bulletin.

[83]  Tom R. Tyler,et al.  Beyond Formal Procedures: The Interpersonal Context of Procedural Justice , 2015 .

[84]  Arti Bakhshi,et al.  Organizational Justice Perceptions as Predictor of Job Satisfaction and Organizational Commitment , 2009 .

[85]  Adams Js Towards an understanding of inequity , 1963 .

[86]  M. Deutsch Equity, Equality, and Need: What Determines Which Value Will Be Used as the Basis of Distributive Justice? , 1975 .

[87]  Stephen J. Vodanovich,et al.  A field study of distributive and procedural justice as predictors of satisfaction and organizational commitment , 1995 .

[88]  Nadim Jahangir,et al.  Progress in procedural justice: tunnelling through the maze , 2005 .

[89]  Deborah E. Rupp,et al.  Employee Justice Across Cultures , 2013 .

[90]  S. Bashir,et al.  Islamic Work Ethic, innovative work behaviour, and adaptive performance: the mediating mechanism and an interacting effect , 2017 .

[91]  Yuosre F. Badir,et al.  The impacts of person-organisation fit and perceived organisational support on innovative work behaviour: the mediating effects of knowledge sharing behaviour , 2015, Int. J. Inf. Syst. Chang. Manag..

[92]  J. Colquitt On the dimensionality of organizational justice: a construct validation of a measure. , 2001, The Journal of applied psychology.

[93]  Margaret L. Williams,et al.  Organizational Justice and Organizational Citizenship Behavior: A Mediated Multifoci Model † , 2009 .

[94]  Riham Ragab Rizk,et al.  Back to basics: an Islamic perspective on business and work ethics , 2008 .

[95]  R. Folger,et al.  Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions , 1989 .

[96]  Christopher L. Martin,et al.  A Multilevel Analysis of Procedural Justice Context , 1998 .

[97]  John P. Meyer,et al.  AFFECTIVE, CONTINUANCE, AND NORMATIVE COMMITMENT TO THE ORGANIZATION: A META-ANALYSIS OF ANTECEDENTS, CORRELATES, AND CONSEQUENCES , 2002 .

[98]  R. Bies Interactional justice : communication criteria of fairness , 1986 .