The ExodUX Framework: Supporting Comprehensive User Experience Design

Designing positive User Experience (UX) with products enables the creation of unique selling propositions. Being strongly driven by cognitive processes rather than mere product properties, UX is difficult to realize successfully. While User Experience Design (UXD) is a rather young discipline within product development other disciplines outside engineering design traditionally focus on creating experiences. We aim at transferring knowledge from those disciplines to support the design of fascinating UX with technical products. Our work is based on the ExodUX model (from Experience Oriented Disciplines to User eXperience) consisting of 41 experience from disciplines outside engineering design (e.g. sports). Our overarching goal is to support UXD based on the ExodUX approach - extending the model to a broader framework. As part of this, we documented concrete design information for all 41 experience triggers in a consistent and applicable way. Furthermore, we present a supplementing process how to implement gained knowledge of single triggers in a product development project. Finally, we provide situation specific application methodologies for the whole framework.

[1]  Udo Lindemann,et al.  How to Create a User Experience Story , 2013, HCI.

[2]  H. Freud Emotional Design Why We Love Or Hate Everyday Things , 2016 .

[3]  Udo Lindemann,et al.  How to Design Experiences: Macro UX versus Micro UX Approach , 2013, HCI.

[4]  Jesse James Garrett The Elements of User Experience: User-Centered Design for the Web , 2002 .

[5]  John Zimmerman,et al.  User experience over time: an initial framework , 2009, CHI.

[6]  André Luís Santos de Pinho,et al.  Emotion, Affectivity and Usability in Interface Design , 2014, HCI.

[7]  Andreas Hoffmann,et al.  Transferring Approaches from Experience Oriented Disciplines to User Experience Design: The ExodUX Model , 2015 .

[8]  Hisashi Noda,et al.  Activities to Improve System Integration and Service Quality and Add Additional Values - Reducing the Cost in Applying Human-Centered-Design Process , 2014, HCI.

[9]  Virpi Roto,et al.  USER EXPERIENCE WHITE PAPER Bringing clarity to the concept of user experience , 2011 .

[10]  Tyson R. Browning,et al.  Key concepts in modeling product development processes , 2006 .

[11]  Sascha Mahlke,et al.  Studying antecedents of emotional experiences in interactive contexts , 2007, CHI.

[12]  Colette Raison,et al.  Keeping User Centred Design (UCD) Alive and Well in Your Organisation: Taking an Agile Approach , 2013, HCI.

[13]  Virpi Roto,et al.  UX Curve: A method for evaluating long-term user experience , 2011, Interact. Comput..

[14]  Udo Lindemann,et al.  User Experience Milestones - Structuring the Development of Experience Products , 2014, HCI.

[15]  WonJoon Chung,et al.  Context as a System, Product as a Component, and the Relationship as Experience , 2013, HCI.

[16]  Donald A. Norman,et al.  THE WAY I SEE ITMemory is more important than actuality , 2009, INTR.

[17]  Emrah Onal,et al.  Enabling Better User Experiences across Domains: Challenges and Opportunities Facing a Human Factors Professional , 2014, HCI.