Fully Charged: Process Acceptance of Different EV Charging Processes

Electric vehicles are a viable solution to mitigate the effects of pollution and energy security. A nonsufficient infrastructure and range anxiety hinder the adoption of EVs. E-mobility can be considered as a service system. Especially the underlying processes in this service system determine its success. Recently, inductive charging, which requires highly accurate positioning of the EV, has been proposed. Charging remains a frequent and unpleasant process for an EV driver.The aim of this study was to examine two different charging processes and to investigate their process acceptance as perceived by the EV driver. To this end, an experiment with 60 subjects was conducted using an EV prototype equipped with a novel magnetic pulse positioning system. Process acceptance was measured in its affective, cognitive and conative dimension. Results indicate that the two processes exhibit different acceptance levels. Thus, the results may increase the overall acceptance of the e-mobility service system.

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