A Model for Improving Enterprise's Performance based on Collaborative e-Learning

Collaborative learning and e-learning are believed to be very important to the success of enterprises. Some qualitative and quantitative variables that characterises collaborative learning through e-learning are depicted. The incidence degree between them and enterprise’s performance was determined through a model. Also, the difference between enterprise’s financial and non-financial performance was underlined. The proposed model is constructed using the facilities offered by grey systems and φ-fuzzy sub-set theory. For better understand the model, we used it on two branches of the same bank. We conclude our paper by presenting and comparing the obtained results and by giving some future work guidelines.

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