Professional Practices: Use of Expert System in Providing Consulting Services

In the past, consultancy was limited to human experts and once the expert dies or disappears all the expertise they have vanishes as well. With today’s high technology, IT has been involved in all life’s aspects, which made life easy and fast. This paper discusses how IT can increase the effectiveness of giving an expert advice within a particular field. It shows how IT expert systems become as alternative of human experts providing high quality and accurate information to achieve maximum potentials.

[1]  Mei Fangquan,et al.  KISAN: an expert system for soil nutrient management. , 2002 .

[2]  Suzana Loskovska,et al.  Internet medical consultant — A knowledge-sharing system , 2009, Proceedings of the ITI 2009 31st International Conference on Information Technology Interfaces.

[3]  Jay F. Nunamaker,et al.  Knowledge-based systems support for information centers , 1988, [1988] Proceedings of the Twenty-First Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[4]  E. Johnson,et al.  Consulting without consultants: expert systems applications in user services , 1989, SIGUCCS '89.

[5]  Vladan Devedzic,et al.  Expert systems in finance - a cross-section of the field , 2002, Expert Syst. Appl..

[6]  William R. Swartout,et al.  Explaining and Justifying Expert Consulting Programs , 1981, IJCAI.

[7]  C. Chansa-ngavej,et al.  Expert system for skin problem consultation in Thai traditional medicine. , 2013, African journal of traditional, complementary, and alternative medicines : AJTCAM.

[8]  Pieter P. Tordoir,et al.  The Professional Knowledge Economy: The Management and Integration of Professional Services in Business Organizations , 1995 .

[9]  K. Fowler,et al.  What is a consultant? , 2005, IEEE Instrumentation & Measurement Magazine.

[10]  Chun-Fong You,et al.  Design for Automotive Panels Supported by an Expert System , 2013 .

[11]  Tarun Gupta,et al.  A survey of expert systems in manufacturing and process planning , 1989 .

[12]  Paul L. Juell,et al.  Using an expert system to improve microcomputer consulting , 1987, SIGUCCS '87.