Affect transfer in brand extensions: the role of expectancy and relevancy

Purpose – The goal of the paper is to examine the affect transfer process of the brand extension by developing a conceptual framework that integrates two factors important to this process: the expectancy and relevancy of brand extensions.Design/methodology/approach – Two experimental studies with a sample of 250 respondents provide empirical support that both expectancy and relevancy positively influence the affect transfer process.Findings – The study first tests both factors at the product level as well as at the product attribute level. The two factors enhance the affect transfer process in different manners. Expectancy facilitates the transfer from the parent product category to the extension, whereas relevancy enhances the transfer from the brand associations to the extension product. The greatest affect transfer occurs when both factors are present.Originality/value – The study proposes a theoretical framework that for the first time integrates the two main streams of literature in brand extensions....

[1]  S. Andersen,et al.  Transference in interpersonal relations: inferences and affect based on significant-other representations. , 1994, Journal of personality.

[2]  Helge Thorbjørnsen,et al.  Brand extensions: brand concept congruency and feedback effects revisited , 2005 .

[3]  Alice M. Tybout,et al.  Schema Congruity as a Basis for Product Evaluation , 1989 .

[4]  Franziska Völckner,et al.  Drivers of Brand Extension Success , 2006 .

[5]  B. Weiner An attributional theory of motivation and emotion , 1986 .

[6]  Steven L. Neuberg,et al.  A Continuum of Impression Formation, from Category-Based to Individuating Processes: Influences of Information and Motivation on Attention and Interpretation , 1990 .

[7]  Srinivas K. Reddy,et al.  The impact of parent brand attribute associations and affect on brand extension evaluation , 2001 .

[8]  Vicki R. Lane,et al.  The Reciprocal Impact of Brand Leveraging: Feedback Effects from Brand Extension Evaluation to Brand Evalution , 1997 .

[9]  Daniel C. Smith,et al.  Brand-extension price premiums: The effects of perceived fit and extension product category risk , 2005 .

[10]  T. Meyvis,et al.  When Are Broader Brands Stronger Brands? An Accessibility Perspective on the Success of Brand Extensions , 2004 .

[11]  Susan T. Fiske,et al.  Category-based versus piecemeal-based affective responses: Developments in schema-triggered affect. , 1986 .

[12]  M. Holbrook,et al.  The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty , 2001 .

[13]  S. Beatty,et al.  Celebrity spokesperson and brand congruence: An assessment of recall and affect , 1990 .

[14]  Susan M. Broniarczyk,et al.  The Importance of the Brand in Brand Extension , 1994 .

[15]  Thomas K. Srull,et al.  Person memory: Some tests of associative storage and retrieval models , 1981 .

[16]  Kevin Lane Keller Conceptualizing, Measuring, and Managing Customer-Based Brand Equity , 1993 .

[17]  Franziska Marquart,et al.  Communication and persuasion : central and peripheral routes to attitude change , 1988 .

[18]  Terry L. Childers,et al.  The Role of Expectancy and Relevancy in Memory for Verbal and Visual Information: What Is Incongruency? , 1992 .

[19]  G. Mandler Mind and Emotion , 1975 .

[20]  Sandra J. Milberg,et al.  Evaluation of Brand Extensions: The Role of Product Feature Similarity and Brand Concept Consistency , 1991 .

[21]  G. Bower Mood and memory. , 1981, The American psychologist.

[22]  Charlotte H. Mason,et al.  Responses to Information Incongruency in Advertising: The Role of Expectancy, Relevancy, and Humor , 1999 .

[23]  Terry L. Childers,et al.  Picture-Word Consistency and the Elaborative Processing of Advertisements: , 1987 .

[24]  David James,et al.  Extension to alliance: Aaker and Keller's model revisited , 2006 .

[25]  Shelley E. Taylor,et al.  Social cognition, 2nd ed. , 1991 .

[26]  G. Goodman Picture memory: How the action schema affects retention , 1980, Cognitive Psychology.

[27]  L. Festinger,et al.  A Theory of Cognitive Dissonance , 2017 .

[28]  Huifang Mao,et al.  Effects of Prototype and Exemplar Fit on Brand Extension Evaluations: A Two-Process Contingency Model , 2006 .

[29]  F. Heider The psychology of interpersonal relations , 1958 .

[30]  T. K. Srull,et al.  Associative storage and retrieval processes in person memory. , 1985, Journal of experimental psychology. Learning, memory, and cognition.

[31]  Kevin Lane Keller,et al.  Consumer Evaluations of Brand Extensions , 1990 .

[32]  Kevin Lane Keller,et al.  Communication Strategies for Brand Extensions: Enhancing Perceived Fit by Establishing Explanatory Links , 2000 .

[33]  Venkatesh Shankar,et al.  New Product Preannouncements and Shareholder Value: Don't Make Promises you Can't Keep , 2007 .

[34]  H. Kelley The processes of causal attribution. , 1973 .

[35]  Olivier Brunel,et al.  Brand extension: the moderating role of the category to which the brand extension is found , 2008 .

[36]  David A. Aaker,et al.  The Effects of Sequential Introduction of Brand Extensions , 1992 .