Trajectory of Affordances: Insights from a case of telemedicine in Nepal

Although Affordance Theory has become increasingly influential in the Information Systems (IS) literature, the exact process through which the affordances of IT are actualised is less studied. In this paper, we build on a realist ontology of affordance and an interpretive epistemology of how affordances are perceived and actualised to trace the process of actualisation. On the basis of insights drawn from a case study of a telemedicine project in a remote mountainous region of Nepal, we develop a concept, which we call the “Trajectory of Affordances.” Trajectory of Affordances captures the complex relations between affordances of IT and the role of goal‐oriented actors who perceive and then play a vital role in actualising them, using capabilities that are enabled by facilitating conditions to take the necessary action. Trajectory of Affordances shows that the affordances of IT can travel from perception to actualisation through multiple paths, sometimes clustering together, and in the process, often lead to the emergence of new affordances.

[1]  Daniel Robey,et al.  Information Technology, Materiality, and Organizational Change: A Professional Odyssey , 2013, J. Assoc. Inf. Syst..

[2]  Wilfred F. Senyoni,et al.  Analysis of the Acceptance Process of District Health Information Systems (DHIS) for Vertical Health Programmes: A Case Study of TB, HIV/AIDS and Malaria Programmes in Tanzania , 2015, Electron. J. Inf. Syst. Dev. Ctries..

[3]  P. Adler,et al.  Social Capital: Prospects for a New Concept , 2002 .

[4]  Bengisu Tulu,et al.  A Theory of Organization-EHR Affordance Actualization , 2014, J. Assoc. Inf. Syst..

[5]  Karen Stendal,et al.  When Is an Affordance? Outlining Four Stances , 2016, IS&O.

[6]  E. Ostrom Collective action and the evolution of social norms , 2000, Journal of Economic Perspectives.

[7]  Yingqin Zheng,et al.  Affordances of social media in collective action: the case of Free Lunch for Children in China , 2016, Inf. Syst. J..

[8]  M. Lynne Markus,et al.  A Foundation for the Study of IT Effects: A New Look at DeSanctis and Poole's Concepts of Structural Features and Spirit , 2008, J. Assoc. Inf. Syst..

[9]  Geoff Walsham,et al.  Doing interpretive research , 2006, Eur. J. Inf. Syst..

[10]  Richard Heeks,et al.  Health information systems: Failure, success and improvisation , 2006, Int. J. Medical Informatics.

[11]  A. Chemero An Outline of a Theory of Affordances , 2003, How Shall Affordances be Refined? Four Perspectives.

[12]  S. Faraj,et al.  The Materiality of Technology: An Affordance Perspective , 2013 .

[13]  Claudio Vitari,et al.  Affordance Theory in the IS Discipline: a Review and Synthesis of the Literature , 2014, AMCIS.

[14]  Mariana Valverde Reassembling the Social: An Introduction to Actor‐Network Theory. By Bruno Latour , 2007 .

[15]  William W. Gaver Technology affordances , 1991, CHI.

[16]  Anne-Laure Fayard,et al.  Affordances for practice , 2014, Inf. Organ..

[17]  Terri L. Griffith,et al.  Information Technology and the Changing Fabric of Organization , 2007, Organ. Sci..

[18]  Arto Lanamäki,et al.  What Does a Chair Afford? A Heideggerian Perspective of Affordances , 2015 .

[19]  Gabrielle Durepos Reassembling the Social: An Introduction to Actor‐Network‐Theory , 2008 .

[20]  Diane M. Strong,et al.  Critical Realism and Affordances: Theorizing IT-Associated Organizational Change Processes , 2013, MIS Q..

[21]  Bendik Bygstad,et al.  Identifying generative mechanisms through affordances: a framework for critical realist data analysis , 2016, J. Inf. Technol..

[22]  Maya Cakmak,et al.  To Afford or Not to Afford: A New Formalization of Affordances Toward Affordance-Based Robot Control , 2007, Adapt. Behav..

[23]  R. Galliers,et al.  The Routledge Companion to Management Information Systems , 2017 .

[24]  A. Costall,et al.  The "textbook Gibson": The assimilation of dissidence. , 2015, History of psychology.

[25]  A. Costall Canonical affordances in context , 2012 .

[26]  R. Shaw,et al.  Perceiving, Acting and Knowing : Toward an Ecological Psychology , 1978 .

[27]  Robin Teigland,et al.  Solving the Puzzle of Crowdfunding: Where Technology Affordances and Institutional Entrepreneurship Collide , 2014, 2014 47th Hawaii International Conference on System Sciences.

[28]  Paul M. Leonardi,et al.  When Does Technology Use Enable Network Change in Organizations? A Comparative Study of Feature Use and Shared Affordances , 2013, MIS Q..

[29]  M. Lynne Markus,et al.  Designing for Digital Transformation: Lessons for Information Systems Research from the Study of ICT and Societal Challenges , 2016, MIS Q..

[30]  Karen Stendal,et al.  Analyzing the Concept of Affordances in Information Systems , 2016, 2016 49th Hawaii International Conference on System Sciences (HICSS).

[31]  D. Sterling,et al.  United Nations, N.Y. , 1953 .

[32]  H. Simon,et al.  The sciences of the artificial (3rd ed.) , 1996 .

[33]  Jan Recker,et al.  Sensemaking and Sustainable Practicing: Functional Affordances of Information Systems in Green Transformations , 2013, MIS Q..

[34]  P. Leonardi,et al.  What’s Under Construction Here? Social Action, Materiality, and Power in Constructivist Studies of Technology and Organizing , 2010 .

[35]  Orr Mendelson,et al.  A Typology of Affordances: Untangling Sociomaterial Interactions through Video Analysis , 2011, ICIS.

[36]  C. Michaels Affordances: Four Points of Debate , 2003, How Shall Affordances be Refined? Four Perspectives.

[37]  Jan Recker,et al.  A Thermometer for Interdependence: Exploring Patterns of Interdependence Using Networks of Affordances , 2015, ICIS.

[38]  Donald A. Norman,et al.  Affordance, conventions, and design , 1999, INTR.

[39]  Patricia Galloway,et al.  Social capital and information technology , 2006, J. Assoc. Inf. Sci. Technol..

[40]  P. Leonardi,et al.  Social Media Use in Organizations: Exploring the Affordances of Visibility, Editability, Persistence, and Association , 2013 .

[41]  Øystein Sæbø,et al.  Building collective capabilities through ICT in a mountain region of Nepal: where social capital leads to collective action , 2012, Inf. Technol. Dev..

[42]  Jan Recker,et al.  Understanding the Actualization of Affordances: A Study in the Process Modeling Context , 2013, ICIS.

[43]  T. Stoffregen Affordances as Properties of the Animal-Environment System , 2003, How Shall Affordances be Refined? Four Perspectives.

[44]  Paul M. Leonardi,et al.  When Flexible Routines Meet Flexible Technologies: Affordance, Constraint, and the Imbrication of Human and Material Agencies , 2011, MIS Q..

[45]  L. Swartz,et al.  Scaling Up mHealth: Where Is the Evidence? , 2013, PLoS medicine.

[46]  三嶋 博之 The theory of affordances , 2008 .

[47]  V. Braun,et al.  Using thematic analysis in psychology , 2006 .