Assessing Changes in University Knowledge Transfer Capability to Support Innovation: A Knowledge Intensive Business Service Perspective

As universities increasingly engage with industry, the need for the management of knowledge transfer to draw upon appropriate measurement of activities is growing. There is little understanding of the relationship between strategy, infrastructure and capacity development, and alternative knowledge transfer activities. Much of the measurement of university knowledge transfer activity, emphasises basic ‘output’ assessment (e.g. number of patents, licenses, engagements, financial value etc.). This limitation is exacerbated when one seeks to support innovation above and beyond high technology-, science- and research-led initiatives, since innovation processes in service innovation spheres are more complex and diverse.

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