Analysis of Tourism City Image Based on Big Data of Network Text—Take Guangzhou as an Example

Based on 16979 tourist reviews of six scenic spots in Guangzhou by ctrip.com, using the triple process of open coding, spindle coding and selective coding based on grounded theory, it is found that the tourist image of Guangzhou is mainly composed of cognitive image, emotional image and conative image; the tourists are satisfied with a high degree of willingness to revisit and recommend to their relatives and friends; the tourists are emotional towards Guangzhou tourism High evaluation and strong willingness of tourists to travel.

[1]  J. Crompton,et al.  Image Differences between Prospective, First-Time, and Repeat Visitors to the Lower Rio Grande Valley , 1991 .

[2]  Yksu Lee Effect on the Tourism Motivation and Tourism Destination Image Affected to Shopping Tourism Destination choice , 2013 .

[3]  C. A. Gunn Vacationscape;: Designing tourist regions , 1972 .

[4]  Dwayne D. Gremler,et al.  Generating positive word‐of‐mouth communication through customer‐employee relationships , 2001 .

[5]  Ching-Fu Chen,et al.  How destination image and evaluative factors affect behavioral intentions , 2007 .

[6]  Nikolaos Stylos,et al.  Linking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists , 2017 .

[7]  Arun Ross,et al.  Image Formation Process , 2009, Encyclopedia of Biometrics.

[8]  Maxwell K. Hsu,et al.  The Relationships of Destination Image, Satisfaction, and Behavioral Intentions: An Integrated Model , 2010 .

[9]  R. Gitelson,et al.  INSIGHTS INTO THE REPEAT VACATION PHENOMENON , 1984 .

[10]  J. Crompton An Assessment of the Image of Mexico as a Vacation Destination and the Influence of Geographical Location Upon That Image , 1979 .

[11]  Maja Konečnik Ruzzier Extending the Tourism Destination Image Concept into Customer-Based Brand Equity For A Tourism Destination , 2010 .

[12]  Lin Lu,et al.  Destination image and tourist loyalty: A meta-analysis , 2014 .

[13]  Seyhmus Baloglu,et al.  A model of destination image formation , 1999 .

[14]  Carmen Barroso Castro,et al.  The influence of market heterogeneity on the relationship between a destination's image and tourists’ future behaviour , 2007 .

[15]  Jeong-gil Choi,et al.  On the destination image of Korea by Russian tourists , 2011 .

[16]  Nirundon Tapachai,et al.  An Examination of the Role of Beneficial Image in Tourist Destination Selection , 2000 .

[17]  V. E. Vinzi,et al.  Examining the effect of novelty seeking, satisfaction, and destination image on tourists' return pattern: A two factor, non-linear latent growth model , 2011 .