Emergency services platform for smart cities

The Indian ‘smart cities’ have burgeoning population consuming the intelligent systems running over the city infrastructure and services. One critical set of such services is that of the emergency services involving Ambulances, Police and Firefighters. The services provided by these officials are often time critical, which makes their easy and quick availability a must have attribute. This paper proposes a solution to make such services available to those in need ensuring minimum response time. The proposed solution is based on capturing live location of the emergency services. This will enable the citizen in need to connect to the nearest available officials. The primary contribution of this paper is that it provides a scalable solution that can be extrapolated to entire city where the number of users using this system will be in millions. Every emergency service official will have an internet and Global Positioning System (GPS) enabled device (Smartphone or low cost hardware module) that will keep streaming live location data to servers. User when in need can get contact details of the nearest available official, which will minimize time involved in the official reaching the user. Security of the location data also has been handled in the proposed solution. The existing location tracking systems will not be able to handle the tremendous data traffic coming from entire city population. This paper proposes a back-end architecture that will be future ready to handle such huge number of users.