DEPLOYING AN OPEN SOURCE WEB PORTAL AS A TOOL FOR KNOWLEDGE SHARING AND COLLABORATION

The sudden increase of information in recent years has given rise to the issue of managing the vast amount of information in a systematic manner. For this purpose, a web-portal provides a suitable means to publish information in an organized manner for easier access and comprehension. It enables the efficient creation, editing and retrieval of data and information. We have developed a web portal system intended to serve as a central source of information and knowledge on technology and business, tailored for the Information and Communications Technology (ICT) industry. This portal aims at being a one-stop centre for ICT professionals to access and share information as well as to collaborate. The portal was developed using open source software (OSS); an existing open source content management system was identified and selected, to which we added custom-built modules. This paper traces the need for creation of an ICT portal, the benefits of using web portals and also the services offered by our ICT Knowledge exchange portal developed through the use of open source software.

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