Linköping University Post Print Integrated solutions from a service-centered perspective: Applicability and limitations in the capital goods industry
暂无分享,去创建一个
[1] R. Gulati,et al. Does familiarity breed trust? Revisiting the antecedents of trust , 2008 .
[2] Ajay K. Kohli,et al. Rethinking Customer Solutions: From Product Bundles to Relational Processes , 2007 .
[3] Esko Penttinen,et al. Improving firm positioning through enhanced offerings and buyer–seller relationships , 2007 .
[4] Rajesh Kumar,et al. Development of performance‐based service strategies for the oil and gas industry: a case study , 2007 .
[5] E. Fleisch,et al. An investigation of the relationship between behavioral processes, motivation, investments in the service business and service revenue , 2007 .
[6] R. Gulati,et al. Dependence Asymmetry and Joint Dependence in Interorganizational Relationships: Effects of Embeddedness on a Manufacturer's Performance in Procurement Relationships , 2007 .
[7] A. Davies,et al. Organizing for solutions: systems seller vs systems integrator , 2007 .
[8] Nicolaj Siggelkow. Persuasion with case studies , 2007 .
[9] A. Davies,et al. Charting a path toward integrated solutions , 2006 .
[10] K. Möller. Role of competences in creating customer value: A value-creation logic approach , 2006 .
[11] Nicolette Lakemond,et al. Developing integrated solutions: The importance of relationships within the network , 2006 .
[12] Nicolette Lakemond,et al. Co-locating NPD? The need for combining project focus and organizational integration , 2006 .
[13] Uday Kumar,et al. Implementation and execution of industrial service strategy: A case study from the oil and gas industry , 2006 .
[14] Andrew Davies,et al. The Business of Projects: Managing Innovation in Complex Products and Systems , 2005 .
[15] Andrew Davies,et al. Creating value by delivering integrated solutions , 2005 .
[16] Bernd Stauss,et al. A Pyrrhic victory: The implications of an unlimited broadening of the concept of services , 2005 .
[17] Jay R. Galbraith. Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process , 2005 .
[18] T. Friedli,et al. Behavioral implications of the transition process from products to services , 2005 .
[19] B. Edvardsson,et al. Service portraits in service research: a critical review , 2005 .
[20] E. Fleisch,et al. Overcoming the Service Paradox in Manufacturing Companies , 2005 .
[21] A. Davies. Moving base into high-value integrated solutions: a value stream approach , 2004 .
[22] Christian Berggren,et al. Manufacturing firms and integrated solutions: characteristics and implications , 2004 .
[23] Roger W. Schmenner,et al. Service Businesses and Productivity , 2004, Decis. Sci..
[24] Uday Kumar,et al. A conceptual framework for the development of a service delivery strategy for industrial systems and products , 2004 .
[25] C. Lovelock,et al. Whither Services Marketing? , 2004 .
[26] Stephen L. Vargo,et al. Evolving to a New Dominant Logic for Marketing , 2004 .
[27] A. Davies. Integrated Solutions: the Changing Business of Systems Integration , 2003 .
[28] D. Gann,et al. Delivering Integrated Solutions , 2003 .
[29] Rogelio Oliva,et al. Managing the transition from products to services , 2003, International Journal of Service Industry Management.
[30] Raymond P. Fisk,et al. The future of services marketing: forecasts from ten services experts , 2003 .
[31] Jay R. Galbraith. Organizing to Deliver Solutions , 2002 .
[32] Lars-Erik Gadde,et al. Systematic combining: an abductive approach to case research , 2002 .
[33] R. Ford,et al. Managing Service Organizations: Does Having a “Thing” Make a Difference? , 2002 .
[34] Jay R. Galbraith,et al. The problem of solutions: Balancing clients and capabilities , 2002 .
[35] Valérie Mathieu,et al. Service strategies within the manufacturing sector: benefits, costs and partnership , 2001 .
[36] D. Gann,et al. Integrated Solutions: The new economy between manufacturing and services , 2001 .
[37] Jay R. Galbraith. Designing Organizations: An Executive Guide to Strategy, Structure, and Process , 2001 .
[38] Richard A. Normann,et al. Reframing Business: When the Map Changes the Landscape , 2001 .
[39] Jay R. Galbraith,et al. Making Solutions the Answer , 2001 .
[40] Valérie Mathieu. Product services: from a service supporting the product to a service supporting the client , 2001 .
[41] P. Ahmed,et al. From product innovation to solutions innovation: a new paradigm for competitive advantage , 2000 .
[42] Fred Phillips,et al. THE PRODUCT IS DEAD: LONG LIVE THE PRODUCT-SERVICE! , 1999 .
[43] P. Hill. Tangibles, intangibles and services: a new taxonomy for the classification of output , 1999 .
[44] Paul Matthyssens,et al. Creating competitive advantage in industrial services , 1998 .
[45] M. Hobday. Product complexity, innovation and industrial organisation , 1998 .
[46] A. Slywotzky,et al. The Profit Zone: How Strategic Business Design Will Lead You to Tomorrow's Profits , 1997 .
[47] A. Pettigrew. WHAT IS A PROCESSUAL ANALYSIS. , 1997 .
[48] B. Edvardsson. Quality in new service development: Key concepts and a frame of reference , 1997 .
[49] L. Neidell,et al. An empirical investigation of the differences in goods and services as perceived by organizational buyers , 1995 .
[50] C. Grönroos. From Scientific Management to Service Management , 1994 .
[51] Evert Gummesson,et al. Service Management: An Evaluation and the Future , 1994 .
[52] Matthew B. Miles,et al. Qualitative Data Analysis: An Expanded Sourcebook , 1994 .
[53] J. B. Quinn,et al. Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry , 1992 .
[54] Dorothy Leonard-Barton,et al. A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites , 1990 .
[55] Ulrike de Brentani. Success and Failure in New Industrial Services , 1989 .
[56] K. Eisenhardt. Building theories from case study research , 1989, STUDI ORGANIZZATIVI.
[57] B. Borys,et al. Hybrid Arrangements as Strategic Alliances: Theoretical Issues in Organizational Combinations , 1989 .
[58] C. Prahalad,et al. The dominant logic: A new linkage between diversity and performance , 1986 .
[59] J. M. Rathmell. What is Meant by Services? , 1966 .
[60] R. C. Judd. The Case for Redefining Services , 1964 .
[61] Charlotta Windahl,et al. Integrated Solutions in the Capital Goods Sector : Exploring innovation, service and network perspectives , 2007 .
[62] Das Narayandas,et al. Invited Commentaries on "Evolving to a New Dominant Logic for Marketing" , 2004 .
[63] Håkan Håkansson,et al. Supply Chain Management: The Logic of Supply Chains and Networks , 2004 .
[64] John Söderström,et al. Från produkt till tjänst : utveckling av affärs- och miljöstrategier i produktorienterade företag , 2003 .
[65] Stefan Stremersch,et al. The purchasing of full-service contracts: An exploratory study within the industrial maintenance market , 2001 .
[66] Michael D. Johnson,et al. New Service Development and Innovation in the New Economy , 2000 .
[67] R. Wise,et al. Go Downstream: The New Profit Imperative in Manufacturing , 1999 .
[68] H. Arnold,et al. The Delta Model: Adaptive Management for a Changing World , 1999 .
[69] J. B. Quinn,et al. STRATEGIC OUTSOURCING: LEVERAGING KNOWLEDGE CAPABILITIES , 1999 .
[70] James P. Womack,et al. Lean Thinking: Banish Waste and Create Wealth in Your Corporation , 1996 .
[71] C. Prahalad,et al. The core competence of the corporation’, Harvard Business Review, Vol. pp. . , 1990 .
[72] C. Prahalad,et al. The Core Competence of the Corporation , 1990 .
[73] James D. Thompson. Organizations in Action , 1967 .