Knowledge Worker Adoption of Time Management Tools: Satisfaction and Perceived Effectiveness

The knowledge worker of today is faced with increasing complex scheduling demands. Employees are put on multiple teams working on a variety of different projects, which have various tight and important deadlines. In addition, they are called into regular and ad hoc meetings with management and colleagues. Many of the meetings are in distant locations and individuals are constantly on the move and connected primarily via mobile devices. How does a person manage their time in this complex environment? What tools do they select to carry out this time management and how effective are these tools? This research work presents an exploratory study using semi-structured interviews to investigate these questions. The key purpose of the study was to obtain requirements for developing better electronic time management tools.