Knowledge management in the AEC sector: an exploration of the mergers and acquisitions context

Knowledge Management (KM) is a relatively new terminology within the architecture, engineering and construction (AEC) industry, although certain aspects have always been practised within the industry. This paper conducts an exploratory study of how mergers and acquisitions affect knowledge management initiatives. The paper introduces the CLEVER conceptual framework that was developed at Loughborough University, UK. The conceptual framework is used to formulate the key aspects organizations should consider when implementing knowledge management initiatives. The paper presents case studies of AEC organizations that have recently undergone mergers and acquisitions. The case studies demonstrate what these companies are doing in terms of knowledge management, especially to collate and deploy the bodies of knowledge held in the hitherto separate organizations, to enhance their competitive advantage. The paper concludes by providing guidelines for companies to consider in developing knowledge management initiatives to cope with structural changes at an operational level. Copyright © 2002 John Wiley & Sons, Ltd.

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