Degree of standardisation, agility and supply chain performance

The inflexibility of a supply chain can be costly to companies and may additionally impair their ability to serve customers to their satisfaction. This paper studies possibilities to improve performance in the supply chain with higher degree of standardisation and agility. The aim is to examine how standardisation leads to agility and how agility consequently leads to better performance of the company. The data consist of 149 responses. Respondents were from military forces, the public sector and private businesses. Thus, there are important practical implications for logistics managers in volatile business environments of today.

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