Working Through Conflict: Strategies for Relationships, Groups, and Organizations
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Introduction: Conflict Interaction. 1. Communication and Conflict. 2. The Inner Experience of Conflict. 3. Theories of Conflict Interaction. 4. Power: The Architecture of Conflict. 5. Face-Saving. 6. Climate and Conflict Interaction. 7. Doing Conflict: Styles, Strategies, And Tactics. 8. Changing Conflict Dynamics. 9. Third Party Intervention.