A study of factors that contribute to online review helpfulness
暂无分享,去创建一个
David C. Yen | Albert H. Huang | Kuanchin Chen | Trang P. Tran | David C. Yen | Trang P. Tran | Kuanchin Chen
[1] L. Phillips,et al. The persuasive effect of source credibility: a situational analysis. , 1978, Public opinion quarterly.
[2] G. Belch,et al. Advertising and Promotion: An Integrated Marketing Communications Perspective , 1997 .
[3] David Gradwell,et al. Human Information Processing , 2017 .
[4] C. Schultz,et al. The moderating role of internal and external resources on the performance effect of multitasking: Evidence from the R&D performance of surgeons , 2013 .
[5] Jo Mackiewicz,et al. Assertions of Expertise in Online Product Reviews , 2010 .
[6] ZOE HILDON,et al. Impact of format and content of visual display of data on comprehension, choice and preference: a systematic review. , 2012, International journal for quality in health care : journal of the International Society for Quality in Health Care.
[7] Michael A. Belch,et al. Introduction to Advertising & Promotion: An Integrated Marketing Communications Perspective , 1993 .
[8] Martin Wetzels,et al. More than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates , 2013 .
[9] Barbara A. Lafferty,et al. The Impact of Corporate Credibility and Celebrity Credibility on Consumer Reaction to Advertisements and Brands , 2000 .
[10] Wayne D. Hoyer,et al. An Integrative Framework for Understanding Two-sided Persuasion , 1994 .
[11] Hareton K. N. Leung,et al. Quality metrics for intranet applications , 2001, Inf. Manag..
[12] Chrysanthos Dellarocas,et al. The Digitization of Word-of-Mouth: Promise and Challenges of Online Feedback Mechanisms , 2003, Manag. Sci..
[13] Chun-Yao Huang,et al. An investigation into online reviewers' behavior , 2013 .
[14] Theodore J. Mock,et al. Human Information Processing, Decision Style Theory and Accounting Information Systems: A Reply , 2016 .
[15] Claude E. Shannon,et al. Recent Contributions to The Mathematical Theory of Communication , 2009 .
[16] Anindya Ghose,et al. Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets , 2008, Inf. Syst. Res..
[17] Judit Bar-Ilan,et al. Information quality assessment of community generated content: A user study of Wikipedia , 2011, J. Inf. Sci..
[18] Michael W. Martin,et al. The Marginal Utility of Information: Its Effects upon Decision-Making* , 1980 .
[19] Claude E. Shannon,et al. The Mathematical Theory of Communication , 1950 .
[20] R. E. Burnkrant,et al. Consumer Response to Negative Publicity: The Moderating Role of Commitment , 2000 .
[21] J. Gotlieb,et al. The Moderating Effects of Message Framing and Source Credibility on the Price-perceived Risk Relationship , 1994 .
[22] Yves Croissant,et al. Panel data econometrics in R: The plm package , 2008 .
[23] Yubo Chen,et al. Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix , 2004, Manag. Sci..
[24] Econo Metrica. REGRESSION ANALYSIS WHEN THE DEPENDENT VARIABLE IS TRUNCATED NORMAL , 2016 .
[25] David E. Kanouse,et al. Explaining Negativity Biases in Evaluation and Choice Behavior: Theory and Research , 1984 .
[26] B. Sparrow,et al. Google Effects on Memory: Cognitive Consequences of Having Information at Our Fingertips , 2011, Science.
[27] Robert van Rooy,et al. Quality and Quantity of Information Exchange , 2003, J. Log. Lang. Inf..
[28] Yuanyuan Hao,et al. Why some online product reviews have no usefulness rating? , 2009, PACIS.
[29] Qing Cao,et al. Exploring determinants of voting for the "helpfulness" of online user reviews: A text mining approach , 2011, Decis. Support Syst..
[30] J. Jacoby,et al. Brand Choice Behavior as a Function of Information Load , 1974 .
[31] J. Sobel,et al. STRATEGIC INFORMATION TRANSMISSION , 1982 .
[32] Ofer Arazy,et al. On the measurability of information quality , 2011, J. Assoc. Inf. Sci. Technol..
[33] Armando Calabrese,et al. Reframing the past: A new approach in service quality assessment , 2012 .
[34] Yong Liu. Word-of-Mouth for Movies: Its Dynamics and Impact on Box Office Revenue , 2006 .
[35] J. Jacoby. Information Load and Decision Quality: Some Contested Issues , 1977 .
[36] C. O'Reilly. Individuals and Information Overload in Organizations: Is More Necessarily Better? , 1980 .
[37] Nawal Mohamed,et al. THE RELATIONSHIP BETWEEN ONLINE READING RATES AND PERFORMANCE ON PROFICIENCY TESTS , 2003 .
[38] Thomas W. Jackson,et al. Theory-based model of factors affecting information overload , 2012, Int. J. Inf. Manag..
[39] Andrew Whinston,et al. The Dynamics of Online Word-of-Mouth and Product Sales: An Empirical Investigation of the Movie Industry , 2008 .
[40] Michael D. Smith,et al. All Reviews are Not Created Equal: The Disaggregate Impact of Reviews and Reviewers at Amazon.Com , 2008 .
[41] David Schuff,et al. What Makes a Helpful Review? A Study of Customer Reviews on Amazon.com , 2010 .
[42] Z. J. Lipowski,et al. Sensory and information inputs overload: behavioral effects. , 1975, Comprehensive psychiatry.
[43] Marios D. Sotiriadis,et al. Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists , 2013, Electron. Commer. Res..
[44] Amélie Marian,et al. Improving the quality of predictions using textual information in online user reviews , 2013, Inf. Syst..
[45] Paul A. Pavlou,et al. Overcoming the J-shaped distribution of product reviews , 2009, CACM.
[46] S. Bochner,et al. Communicator discrepancy, source credibility, and opinion change. , 1966 .
[47] Luca de Alfaro,et al. Measuring author contributions to the Wikipedia , 2008, Int. Sym. Wikis.
[48] X. Zhang,et al. Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics , 2010 .
[49] J. Tobin. Estimation of Relationships for Limited Dependent Variables , 1958 .
[50] Jongwon Park,et al. Mediators of Message Sidedness Effects on Cognitive Structure For Involved and Uninvolved Audiences , 1990 .
[51] Diane M. Strong,et al. Beyond Accuracy: What Data Quality Means to Data Consumers , 1996, J. Manag. Inf. Syst..
[52] Kevin Lane Keller,et al. Effects of Quality and Quantity of Information on Decision Effectiveness , 1987 .
[53] Lorin M. Hitt,et al. Price Effects in Online Product Reviews: An Analytical Model and Empirical Analysis , 2010, MIS Q..
[54] W. Chu,et al. Exploring the Role of Preference Heterogeneity and Causal Attribution in Online Ratings Dynamics , 2014 .
[55] Daniel Neagu,et al. Assessing information quality of e-learning systems: a web mining approach , 2011, Comput. Hum. Behav..
[56] Eric K. Clemons,et al. Do Online Reviews Reflect a Product's True Perceived Quality? - An Investigation of Online Movie Reviews Across Cultures , 2010, 2010 43rd Hawaii International Conference on System Sciences.
[57] Michael Workman,et al. Cognitive Load Research and Semantic Apprehension of Graphical Linguistics , 2007, USAB.
[58] Chuan-Hoo Tan,et al. Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features , 2013, Int. J. Electron. Commer..
[59] Zhilin Yang,et al. Online service quality dimensions and their relationships with satisfaction: A content analysis of customer reviews of securities brokerage services , 2004 .
[60] Jin Li,et al. Online Persuasion: How the Written Word Drives WOM , 2011, Journal of Advertising Research.
[61] Dunja Mladenic,et al. Overcoming Information Overload in the Enterprise: The Active Approach , 2010, IEEE Internet Computing.
[62] Robin S. Poston,et al. Effective Use of Knowledge Management Systems: A Process Model of Content Ratings and Credibility Indicators , 2005, MIS Q..
[63] Roobina Ohanian. Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness , 1990 .
[64] Chrysanthos Dellarocas,et al. Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms , 2004, Manag. Sci..
[65] Angela R. Dobele,et al. Controlled infection! Spreading the brand message through viral marketing , 2005 .
[66] Akiko Aizawa. The feature quantity: an information theoretic perspective of Tfidf-like measures , 2000, SIGIR '00.
[67] Michael L. Anderson,et al. Learning from the Crowd: Regression Discontinuity Estimates of the Effects of an Online Review Database , 2012 .
[68] Choon-Ling Sia,et al. Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective , 2012, J. Assoc. Inf. Syst..
[69] Ernest J. McCormick,et al. Human Factors Engineering , 1985 .
[70] JoongHo Ahn,et al. Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues , 2012, Int. J. Electron. Commer..
[71] Ling Liu,et al. Do online reviews affect product sales? The role of reviewer characteristics and temporal effects , 2008, Inf. Technol. Manag..
[72] J. Hartwick,et al. The Effects of Advertiser Reputation and Extremity of Advertising Claim on Advertising Effectiveness , 1990 .
[73] Jakob Nielsen,et al. User interface directions for the Web , 1999, CACM.
[74] Siobhan Chapman. Logic and Conversation , 2005 .