Evaluating Technology Transfer: Case of a Power Utility

This chapter presents the application of an action research and hierarchical decision modeling-based methodology to assess an organization’s technology transfer capabilities. The model was applied in the Northwest region in the United States. More specifically, the Bonneville Power Administration (BPA) was the organization assessed in this study. The action research, aiming at enhancing the agency’s technology transfer process, lasted for approximately 2 years before the model was built.

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