Lean Six Sigma solutions for quality improvement in healthcare sector: a systematic review

The level of service quality offered to the patients is drastically declining over the years. The main purpose of this paper is to show a systematic analysis of the literature review based on lean six sigma in the healthcare process. This review aims at to improve service quality by identifying problems faced in the healthcare process and providing reliable solutions. A descriptive review focusing on lean six sigma in the healthcare process, followed by bibliometric analysis aligned with consistent literature review. The literature review related to healthcare process identifies the problems faced in hospitals. Reliable solutions for the problems are identified from literature and summarized. Primary problems are identified through literature review, while the results might not be accurate due to lack of diversity of papers reviewed. Hospital management can utilize the literature classification and the notable references provided in this review for in-process quality improvement. The procedure adopted in this paper is an integrated bibliometric and systematic literature review. The main contribution of this paper includes providing reliable solutions for problems faced in the healthcare sector as derived from the review.

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