Self-presentation and hiring recommendations in online communities: Lessons from LinkedIn

We built a field study with 14 self-presentation categories of job seekers.Self-presentation messages with higher argument quality affect P-J and P-O fits.Self-presentation messages with higher source credibility increase perceived P-P fit.Perceived P-J fit and P-O fit affect recruiters' hiring recommendations.Perceived P-P fit does not affect recruiters' hiring recommendations. This study investigated how a job seeker self-presentation affects recruiter's hiring recommendations in an online communities and what categories of self-presentation contribute to fit perceptions for obtaining hiring recommendations. The study participants viewed potential candidates' LinkedIn profiles and responded to questions regarding the argument quality and source credibility of their self-presentations, fit perceptions, and hiring recommendations. The results show that recruiters make inferences about job seekers' person-job fit and person-organisation fit on the basis of argument quality in specific self-presentation categories, which in turn predict recruiters' intentions to recommend job seekers for hiring. Although certain specific categories of self-presentation offering source credibility have positive associations with person-person (P-P) fit perception, there is a non-significant relationship between perceived P-P fit and hiring recommendations.

[1]  G. R. Ferris,et al.  The Employment Interview Context: Social and Situational Influences on Interviewer Decisions1 , 1996 .

[2]  F. Bookstein,et al.  Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory , 1982 .

[3]  I. Shepherd From Cattle and Coke to Charlie: Meeting the Challenge of Self Marketing and Personal Branding , 2005 .

[4]  J. Burkell,et al.  Facebook: public space, or private space? , 2014 .

[5]  D. Turban,et al.  Implications of the Elaboration Likelihood Model for interviewer decision processes , 1996 .

[6]  Gregory W. Boller,et al.  Conceptualizing Argument Quality Via Argument Structure , 1990 .

[7]  Adam W. Meade,et al.  Understanding internet recruitment via signaling theory and the elaboration likelihood model , 2013, Comput. Hum. Behav..

[8]  A. Kristof-brown,et al.  PERCEIVED APPLICANT FIT: DISTINGUISHING BETWEEN RECRUITERS' PERCEPTIONS OF PERSON-JOB AND PERSON-ORGANIZATION FIT , 2000 .

[9]  Wynne W. Chin,et al.  A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic - Mail Emotion/Adoption Study , 2003, Inf. Syst. Res..

[10]  F. Lievens,et al.  Interviewers' Sensitivity to Impression Management Tactics in Structured Interviews , 2008 .

[11]  Marko Čupić,et al.  Online communities – Designing Usability, Supporting Sociability , 2003 .

[12]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[13]  D. O’Keefe Persuasion : theory & research , 2002 .

[14]  Cary L. Cooper,et al.  Industrial and organizational psychology : linking theory with practice , 2000 .

[15]  Qing Hu,et al.  Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management , 2007, MIS Q..

[16]  Chia-Ying Li,et al.  Persuasive messages on information system acceptance: A theoretical extension of elaboration likelihood model and social influence theory , 2013, Comput. Hum. Behav..

[17]  S. Rynes,et al.  Research on the Employment Interview: Usefulness for practice and recommendations for future research , 2000 .

[18]  Kelly A. Piasentin,et al.  Subjective person–organization fit: Bridging the gap between conceptualization and measurement , 2006 .

[19]  Richard A. Posthuma,et al.  Fit perceptions in the employment interview: The role of similarity, liking, and expectations , 2008 .

[20]  C. A. Higgins,et al.  The effect of applicant influence tactics on recruiter perceptions of fit and hiring recommendations: a field study. , 2004, The Journal of applied psychology.

[21]  D. Raban Self-presentation and the value of information in Q&A websites , 2009 .

[22]  Lauren I. Labrecque,et al.  Online Personal Branding: Processes, Challenges, and Implications , 2011 .

[23]  E. Goffman The Presentation of Self in Everyday Life , 1959 .

[24]  Joseph B. Walther,et al.  Attributions for Inconsistencies Between Online and Offline Self-Presentations , 2011, Commun. Res..

[25]  M. Bing,et al.  Friend or Foe? The Promise and Pitfalls of Using Social Networking Sites for HR Decisions , 2011 .

[26]  José van Dijck,et al.  'You have one identity': performing the self on Facebook and LinkedIn , 2013 .

[27]  William H. Ross,et al.  The Influence of Social Networking Web Sites on the Evaluation of Job Candidates , 2010, Cyberpsychology Behav. Soc. Netw..

[28]  John T. Cacioppo,et al.  The Elaboration Likelihood Model of Persuasion , 1986, Advances in Experimental Social Psychology.

[29]  Detmar W. Straub,et al.  Competitive and Cooperative Positioning in Supply Chain Logistics Relationships , 2007, Decis. Sci..

[30]  Scott Highhouse,et al.  Predicting professional preferences for intuition‐based hiring , 2011 .

[31]  B. Loader,et al.  Understanding digital cultures , 2016 .

[32]  Juan M. Madera Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions , 2012 .

[33]  Bernd Marcus ‘Faking’ from the Applicant's Perspective: A Theory of Self-Presentation in Personnel Selection Settings , 2009 .

[34]  Farhad Daneshgar,et al.  Sociological factors affecting trust development in virtual communities , 2007, Int. J. Netw. Virtual Organisations.

[35]  Ralf Caers,et al.  LinkedIn and Facebook in Belgium , 2010 .

[36]  Scott Highhouse Stubborn Reliance on Intuition and Subjectivity in Employee Selection , 2008, Industrial and Organizational Psychology.

[37]  M. Birnbaum The Fronts Students Use: Facebook and the Standardization of Self-Presentations , 2013 .

[38]  Naresh K. Malhotra,et al.  Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research , 2006, Manag. Sci..

[39]  J. Jetten,et al.  Group-Directed Criticisms and Recommendations for Change: Why Newcomers Arouse More Resistance Than Old-Timers , 2007, Personality & social psychology bulletin.

[40]  Jennifer D. McCullough,et al.  Violating Prescriptive Stereotypes on Job Resumes: A Self-Presentational Perspective , 2009 .

[41]  Michael S. Cole,et al.  Recruiters’ Perceptions and Use of Applicant Résumé Information: Screening the Recent Graduate , 2007 .

[42]  Mun Y. Yi,et al.  Untangling the antecedents of initial trust in Web-based health information: The roles of argument quality, source expertise, and user perceptions of information quality and risk , 2013, Decis. Support Syst..

[43]  Joseph G. Gerard Linking in With LinkedIn® , 2012 .

[44]  Rolph E. Anderson,et al.  Multivariate Data Analysis (7th ed. , 2009 .

[45]  José Luis Roldán Salgueiro,et al.  Web Acceptance and Usage Model: A Comparison between Goal-directed and Experiential Web Users , 2005 .

[46]  Jenny Preece,et al.  Online Communities: Designing Usability and Supporting Sociability , 2000 .

[47]  Yu-Chen Wei Person–organization fit and organizational citizenship behavior: Time perspective , 2012, Journal of Management & Organization.

[48]  Chanthika Pornpitakpan The Persuasiveness of Source Credibility: A Critical Review of Five Decades' Evidence , 2004 .

[49]  Erin M. Schumaker,et al.  The Effects of Verbal Versus Photographic Self‐Presentation on Impression Formation in Facebook , 2012 .

[50]  Brian R. Dineen,et al.  A Web of applicant attraction: person-organization fit in the context of Web-based recruitment. , 2002, The Journal of applied psychology.

[51]  D. Byrne The Attraction Paradigm , 1971 .

[52]  E. Clark,et al.  The Differential Effects of Extracurricular Activities on Attributions in Resume Evaluation , 2002 .

[53]  A. Bangerter,et al.  Social Networking Websites in Personnel Selection A Signaling Perspective on Recruiters' and Applicants' Perceptions , 2013 .

[54]  Jenny Rosenberg,et al.  Online Impression Management: Personality Traits and Concerns for Secondary Goals as Predictors of Self-Presentation Tactics on Facebook , 2011, J. Comput. Mediat. Commun..

[55]  Dennis Doverspike,et al.  The use of person-organization fit in employment decision making: an assessment of its criterion-related validity. , 2006, The Journal of applied psychology.

[56]  Wei-Chi Tsai,et al.  Exploring Boundaries of the Effects of Applicant Impression Management Tactics in Job Interviews , 2005 .

[57]  Bernhard Debatin,et al.  Facebook and Online Privacy: Attitudes, Behaviors, and Unintended Consequences , 2009, J. Comput. Mediat. Commun..

[58]  Katrin Wodzicki,et al.  What to Tell About Me? Self-Presentation in Online Communities , 2012, J. Comput. Mediat. Commun..

[59]  Nai‐Wen Chi,et al.  The Effects of Applicant Résumé Contents on Recruiters' Hiring Recommendations: The Mediating Roles of Recruiter Fit Perceptions , 2011 .

[60]  James A. Breaugh,et al.  The use of biodata for employee selection: Past research and future directions , 2009 .

[61]  Tomoki Sekiguchi A contingency perspective of the importance of PJ fit and PO fit in employee selection , 2007 .

[62]  Cornelius J. König,et al.  Applicants’ Self-Presentational Behavior: What Do Recruiters Expect and What Do They Get? , 2012 .

[63]  R. Caplan,et al.  Person‐Environment Fit Theory: Some History, Recent Developments, and Future Directions , 1993 .

[64]  D. S. Derue,et al.  The convergent and discriminant validity of subjective fit perceptions. , 2002, The Journal of applied psychology.

[65]  Michael A. Stefanone,et al.  Strategic self-presentation online: A cross-cultural study , 2013, Comput. Hum. Behav..

[66]  J. Hair Multivariate data analysis , 1972 .

[67]  Jeffrey T. Hancock,et al.  The Effect of Linkedin on Deception in Resumes , 2012, Cyberpsychology Behav. Soc. Netw..

[68]  The Role of the LinkedIn Social Media in Building the Personal Image , 2012 .

[69]  B. Schneider THE PEOPLE MAKE THE PLACE , 1987 .

[70]  Dennis A. Gioia,et al.  Scripts in Organizational Behavior , 1984 .

[71]  John Ikenberry How Technology Has Changed (and Will Change) Higher Education Employee Recruitment , 2010 .

[72]  Sam H. Dekay,et al.  Are Business-Oriented Social Networking Web Sites Useful Resources for Locating Passive Jobseekers? Results of a Recent Study , 2009 .

[73]  H. Roebken Similarity Attracts: An Analysis of Recruitment Decisions in Academia , 2010 .

[74]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[75]  Guido Makransky,et al.  Testing Vocational Interests and Personality as Predictors of Person-Vocation and Person-Job Fit , 2007 .

[76]  A. Kristof-brown,et al.  CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META-ANALYSIS OF PERSON-JOB, PERSON-ORGANIZATION, PERSON-GROUP, AND PERSON-SUPERVISOR FIT , 2005 .

[77]  Anol Bhattacherjee,et al.  Influence Processes for Information Technology Acceptance: An Elaboration Likelihood Model , 2006, MIS Q..

[78]  Kalle Lyytinen,et al.  User participation in knowledge update of expert systems , 1997, Inf. Manag..

[79]  Subjective Applicant Qualifications and Interpersonal Attraction as Mediators within a Process Model of Interview Selection Decisions , 1997 .