Public sector information system critical success factors

Purpose – Project management literature contains an evolving body of research addressing critical success factors. The majority of these studies have focused on projects completed within private sector organizations or, in a few cases, a mix of public and private sector organizations. Given the distinct qualitative differences that exist between private and public sector entities, it would be naive to blindly apply the lessons learned from prior studies to public sector information technology (IT) project management. This paper seeks to investigate public sector information system critical success factors.Design/methodology/approach – Using a survey research methodology and the project implementation profile, this study empirically tests the critical success factors proposed and confirmed in the existing management literature as important to information system project implementation success within the context of public sector IT projects.Findings – This research effort strongly suggests that significant d...

[1]  Jeffrey K. Pinto,et al.  The causes of project failure , 1990 .

[2]  Petter Gottschalk,et al.  Factors Affecting Knowledge Transfer in IT Projects , 2004 .

[3]  Douglas Holmes,et al.  eGov: E-Business Strategies for Government , 2001 .

[4]  Stephen T. Bajjaly,et al.  Managing Emerging Information Systems in the Public Sector , 1999 .

[5]  Barry Bozeman,et al.  Risk Culture in Public and Private Organizations , 1998 .

[6]  J. Rockart.  Chief executives define their own data needs. , 1979, Harvard business review.

[7]  Barry Bozeman,et al.  Public management information systems: theory and prescription , 1986 .

[8]  Detmar W. Straub,et al.  Validating Instruments in MIS Research , 1989, MIS Q..

[9]  John Adams,et al.  Behavioral Implications of the Project Life Cycle , 2008 .

[10]  Peter Finch,et al.  Applying the Slevin-Pinto Project Implementation Profile to an Information Systems Project , 2003 .

[11]  Terry Lyons,et al.  Project risk management in the Queensland engineering construction industry : a survey , 2004 .

[12]  M. Lynne Markus,et al.  Learning from adopters' experiences with ERP: problems encountered and success achieved , 2000, J. Inf. Technol..

[13]  G. David Garson,et al.  Public Information Technology: Policy and Management Issues , 2003 .

[14]  Jaak Jurison,et al.  Software Project Management: The Manager's View , 1999, Commun. Assoc. Inf. Syst..

[15]  Mary Maureen Brown,et al.  Technology Diffusion and the “Knowledge Barrier”: The Dilemma of Stakeholder Participation , 2003 .

[16]  Wilpen L. Gorr,et al.  Key Information Systems Management Issues for the Public Sector , 1991, MIS Q..

[17]  J. Pinto,et al.  Variations in Critical Success Factors Over the Stages in the Project Life Cycle , 1988 .

[18]  Bruce Rocheleau,et al.  Public management information systems , 2005 .

[19]  Barbara Wixom,et al.  An Empirical Investigation of the Factors Affecting Data Warehousing Success , 2001, MIS Q..

[20]  D. Olson.  Introduction to Information Systems Project Management , 2001 .

[21]  Alan Fowler,et al.  Conflicting perceptions of success in an information systems project , 1999 .

[22]  Adnane Belout,et al.  Factors influencing project success: the impact of human resource management , 2004 .

[23]  S. T. Buckland,et al.  An Introduction to the Bootstrap. , 1994 .

[24]  Scott Mitchell,et al.  A comparison of the strategic priorities of public and private sector information resource management executives , 2004, Gov. Inf. Q..

[25]  B. N. Baker,et al.  Factors Affecting Project Success , 2008 .

[26]  Jeffrey K. Pinto,et al.  Critical factors in successful project implementation , 1987, IEEE Transactions on Engineering Management.

[27]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[28]  Stuart Bretschneider,et al.  Management Information Systems in Public and Private Organizations: An Empirical Test. , 1990 .