An analysis of e-business adoption and its impact on business performance
Across industries, firms have adopted e-business initiatives to better manage their internal business processes as well as their interfaces with the environment. In this study, a unified framework that captures the antecedents of e-business adoption, adoption intensity, and performance outcomes is proposed and empirically tested using data collected from senior managers in four technology-intensive industries. Applying a framework that captures the intensity of e-business adoption across four business process domains, the authors find that the antecedents and performance outcomes of e-business adoption are best studied in a process-specific context. They find, for example, that while the communication and internal administration aspects of e-business positively affect performance outcomes, the more high-profile activities related to online order taking and e-procurement do not. The authors' findings provide the foundation for a more rigorous study of e-business.
Understanding e-business adoption across industries in European countries
Purpose – The paper seeks to investigate the factors that affect the adoption of e‐business by firms belonging to European Union (EU) countries, by comparing the effect across two different industries: telecommunications (telco) and tourism.Design/methodology/approach – Data were collected from 2,459 firms belonging to EU27 countries across two industries. The data were analyzed by employing factorial analysis and relevant hypotheses were derived and tested by logistic regression analysis.Findings – The results suggest that the perceived benefits and obstacles of e‐business, technology readiness, competitive pressure, and trading partner collaboration are the drivers that are important for both industries. Through the comparison of the industries, statistically significant differences between the telco and the tourism industries, i.e. the relative importance of all drivers for e‐business adoption differs between the industries, were found. The only exception is competitive pressure.Research limitations/im...
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