Sensor Networks or Smart Artifacts? An Exploration of Organizational Issues of an Industrial Health and Safety Monitoring System

Industrial health and safety is an important yet largely unexplored application area of ubiquitous computing. In this paper we investigate the relationship between technology and organization in the context of a concrete industrial health and safety system. The system is designed to reduce the number of incidents of "vibration white finger" (VWF) at construction sites and uses wireless sensor nodes for monitoring workers' exposure to vibrations and testing of compliance with legal health and safety regulations. In particular we investigate the impact of this ubiquitous technology on the relationship between management and operatives, the formulation of health and safety rules and the risk perception and risk behavior of operatives. In addition, we contrast sensornetwork inspired and smart artifact inspired compliance systems, and make the case that these technology models have a strong influence on the linkage between technology and organization.

[1]  Jakob E. Bardram,et al.  Applications of context-aware computing in hospital work: examples and design principles , 2004, SAC '04.

[2]  C Clegg,et al.  Tools to incorporate some psychological and organizational issues during the development of computer-based systems. , 1996, Ergonomics.

[3]  H. Bussell Qualitative Methods and Analysis in Organizational Research: A Practical Guide , 2000 .

[4]  Nigel Davies,et al.  UbiComp 2004: Ubiquitous Computing , 2004, Lecture Notes in Computer Science.

[5]  Gerd Kortuem,et al.  Cooperative Artefacts: Assessing Real World Situations with Embedded Technology , 2004, UbiComp.

[6]  Trudy Heller,et al.  "If only we'd known sooner" developing knowledge of organizational changes earlier in the product development process , 2000, IEEE Trans. Engineering Management.

[7]  Jeremy Busby,et al.  Pushing the boundaries of HRO thinking: non-complex and uncoupled but still deadly , 2006 .

[8]  Andrew Hopkins,et al.  Lessons from Longford: The ESSO Gas Plant Explosion , 2000 .

[9]  Norbert A. Streitz,et al.  Designing smart artifacts for smart environments , 2005, Computer.

[10]  M. Power The audit society : rituals of verification , 1999 .

[11]  Mark D. Yarvis,et al.  Design and deployment of industrial sensor networks: experiences from a semiconductor plant and the north sea , 2005, SenSys '05.

[12]  K. E. Kendall,et al.  Metaphors and their meaning for information systems development , 1994 .

[13]  Neil F. Doherty,et al.  An investigation of the factors affecting the successful treatment of organisational issues in systems development projects , 2001, Eur. J. Inf. Syst..

[14]  Gerd Kortuem,et al.  Sensing Danger - Challenges in Supporting Health and Safety Compliance in the Field , 2007, Eighth IEEE Workshop on Mobile Computing Systems and Applications.

[15]  E. Geller,et al.  Behavior-Based Safety and Occupational Risk Management , 2005, Behavior modification.

[16]  Gerd Kortuem,et al.  Experiences of designing and deploying intelligent sensor nodes to monitor hand-arm vibrations in the field , 2007, MobiSys '07.

[17]  F. Koornneef,et al.  MANAGEMENT OF SAFETY RULES: THE CASE OF RAILWAYS , 2003 .

[18]  F. Mattern From Smart Devices to Smart Everyday Objects ∗ ( Extended Abstract ) , 2003 .

[19]  Vincent M. Stanford,et al.  Using Pervasive Computing to Deliver Elder Care , 2002, IEEE Pervasive Comput..

[20]  James Demmel,et al.  Wireless sensor networks for structural health monitoring , 2006, SenSys '06.

[21]  Lorenz M. Hilty,et al.  Assessing the Human, Social, and Environmental Risks of Pervasive Computing , 2004 .

[22]  Marian Iszatt-White Catching them at it , 2007 .

[23]  Yvonne Rogers,et al.  Moving on from Weiser's Vision of Calm Computing: Engaging UbiComp Experiences , 2006, UbiComp.

[24]  Paul K. Wright,et al.  Trends in wireless sensor networks for manufacturing , 2006, Int. J. Manuf. Res..

[25]  Elizabeth F. Churchill,et al.  User Experience of Physical-Digital Object Systems : Implications for Representation and Infrastructure , 2005 .

[26]  Mark Weiser The computer for the 21st century , 1991 .

[27]  Linden J. Ball,et al.  What Determines the Acceptability of Deontic Health and Safety Rules , 2007 .

[28]  Rebecca Lawton,et al.  Not working to rule: Understanding procedural violations at work , 1998 .

[29]  L. Johnston Template analysis. , 1987, Journal of clinical orthodontics : JCO.

[30]  Albrecht Schmidt,et al.  Mediacups: experience with design and use of computer-augmented everyday artefacts , 2001, Comput. Networks.

[31]  Thailand. Krom Rǣngngān สถิติแรงงาน = Yearbook of labour statistics , 1966 .

[32]  Matt Welsh,et al.  Sensor networks for emergency response: challenges and opportunities , 2004, IEEE Pervasive Computing.

[33]  Frank Siegemund,et al.  A Context-Aware Communication Platform for Smart Objects , 2004, Pervasive.