Mixed Reality Office System Based on Maslow’s Hierarchy of Needs: Towards the Long-Term Immersion in Virtual Environments

In a mixed reality (MR) environment that combines the physical objects with the virtual environments, users’ feelings are immersed in the virtual world, while their bodies remain in the physical world. Compared to the purely physical environments, such characteristic has led to some special needs for users’ long-term immersion. However, the deficiency needs that we have to face for long-term immersion still need further research. In this paper, we apply the theory of Maslow’s Hierarchy of Needs (MHN) to guide the design of MR systems for long-term immersion. Taking the normal biological rhythm of human beings as the basic unit (24 hours), we propose the fundamental needs for long-term immersion in VEs through combining the theory of MHN with the special needs of virtual reality (VR). In order to verify whether those needs can satisfy users’ long-term immersion, we design an MR office system for basic operations based on the theory of MHN. A long-term exposure experiment (duration of 8 hours) is designed to evaluate those needs by comparing the results with a physical work environment after a short-term preliminary study. The physiological and psychological effects are tested in both two environments and the deficiency needs for short-term immersion and long-term immersion are also compared. The results showed that the design based on the theory of MHN can support users’ long-term immersion, which means that it can be a guideline for long-term use of MR systems.

[1]  Robert S. Kennedy,et al.  Simulator Sickness Questionnaire: An enhanced method for quantifying simulator sickness. , 1993 .

[2]  Patrik Vuilleumier,et al.  Influence of reward learning on visual attention and eye movements in a naturalistic environment: A virtual reality study , 2018, PloS one.

[3]  M. Landy,et al.  Measurement and modeling of depth cue combination: in defense of weak fusion , 1995, Vision Research.

[4]  Craig Knight,et al.  The relative merits of lean, enriched, and empowered offices: an experimental examination of the impact of workspace management strategies on well-being and productivity. , 2010, Journal of experimental psychology. Applied.

[5]  Dongjun Lee,et al.  Wearable Finger Tracking and Cutaneous Haptic Interface with Soft Sensors for Multi-Fingered Virtual Manipulation , 2019, IEEE/ASME Transactions on Mechatronics.

[6]  Jennifer Tichon Training Cognitive Skills in Virtual Reality: Measuring Performance , 2007, Cyberpsychology Behav. Soc. Netw..

[7]  Maria V. Sanchez-Vives,et al.  First Person Experience of Body Transfer in Virtual Reality , 2010, PloS one.

[8]  Myung Hwan Yun,et al.  An instrumented glove for grasp specification in virtual-reality-based point-and-direct telerobotics , 1997, IEEE Transactions on Systems, Man, and Cybernetics, Part B (Cybernetics).

[9]  Per Ola Kristensson,et al.  The Office of the Future: Virtual, Portable, and Global , 2018, IEEE Computer Graphics and Applications.

[10]  Taehyun Rhee,et al.  Reducing Visual Discomfort with HMDs Using Dynamic Depth of Field , 2015, IEEE Computer Graphics and Applications.

[11]  Makoto Sato,et al.  A Precomputed Approach for Real-Time Haptic Interaction with Fluids , 2007, IEEE Computer Graphics and Applications.

[12]  Aner Tal,et al.  Turning Virtual Reality into Reality: A Checklist to Ensure Virtual Reality Studies of Eating Behavior and Physical Activity Parallel the Real World , 2011, Journal of diabetes science and technology.

[13]  Robert W. Lindeman,et al.  Trigger Walking: A low-fatigue travel technique for immersive virtual reality , 2017, 2017 IEEE Symposium on 3D User Interfaces (3DUI).

[14]  James A Scott,et al.  Loneliness , 2011, The Lancet.

[15]  Rieks op den Akker,et al.  Natural interaction with a virtual guide in a virtual environment , 2010, Journal on Multimodal User Interfaces.

[16]  Alisa Mandrigin,et al.  Bodily ownership and self-location: Components of bodily self-consciousness , 2013, Consciousness and Cognition.

[17]  S. Shyam Sundar,et al.  Where Am I? How Can I Get There? Impact of Navigability and Narrative Transportation on Spatial Presence , 2011, Hum. Comput. Interact..

[18]  Hiroshi Kawarada,et al.  Virtual work space for assembly , 1994, Systems and Computers in Japan.

[19]  Heinrich H. Bülthoff,et al.  Psychological influences on distance estimation in a virtual reality environment , 2013, Front. Hum. Neurosci..

[20]  Jason D. Moss,et al.  Characteristics of Head-Mounted Displays and Their Effects on Simulator Sickness , 2011, Hum. Factors.

[21]  Yongtian Wang,et al.  Effects of using HMDs on visual fatigue in virtual environments , 2017, 2017 IEEE Virtual Reality (VR).

[22]  N. Xia,et al.  Loneliness, Social Isolation, and Cardiovascular Health , 2017, Antioxidants & redox signaling.

[23]  Oliver Stefani,et al.  Extending the desktop workplace by a portable virtual reality system , 2006, Int. J. Hum. Comput. Stud..

[24]  Takuji Narumi,et al.  Ascending and Descending in Virtual Reality: Simple and Safe System Using Passive Haptics , 2018, IEEE Transactions on Visualization and Computer Graphics.

[25]  Ronald R. Mourant,et al.  Human Factors Issues in Virtual Environments: A Review of the Literature , 1998, Presence.

[26]  Kwesi Amponsah-Tawiah,et al.  Employee motivation and work performance: A comparative study of mining companies in Ghana , 2016 .

[27]  Henry Been-Lirn Duh,et al.  Effects of field of view on presence, enjoyment, memory, and simulator sickness in a virtual environment , 2002, Proceedings IEEE Virtual Reality 2002.

[28]  Mary Katherine Waibel Duncan,et al.  Maslow's needs hierarchy as a framework for evaluating hospitality houses' resources and services. , 2011, Journal of pediatric nursing.

[29]  Federica Angeli,et al.  What motivates medical students to select medical studies: a systematic literature review , 2018, BMC Medical Education.

[30]  Max Maher Shoura,et al.  Motivation Parameters for Engineering Managers Using Maslow’s Theory , 1999 .

[31]  A-H Olivier,et al.  Guided by gaze: Prioritization strategy when navigating through a virtual crowd can be assessed through gaze activity. , 2018, Acta psychologica.

[32]  J. B. Brooke,et al.  SUS: A 'Quick and Dirty' Usability Scale , 1996 .

[33]  Craig S. Hazeltine MOTIVATION OF CONSTRUCTION WORKERS , 1976 .

[34]  Adam Hamrol,et al.  Immersive and Haptic Educational Simulations of Assembly Workplace Conditions , 2015 .

[35]  Charles B. Owen,et al.  Review on cybersickness in applications and visual displays , 2016, Virtual Reality.

[36]  Kwanguk Kim,et al.  Effects of virtual environment platforms on emotional responses , 2014, Comput. Methods Programs Biomed..

[37]  Sarah Nichols,et al.  Health and safety implications of virtual reality: a review of empirical evidence. , 2002, Applied ergonomics.

[38]  Rolf Nordahl,et al.  12 Hours in Virtual Reality: Two Cases of Long-Term Exposure to Consumer-Grade Virtual Reality , 2019 .

[39]  Terry Kind,et al.  Climbing social media in medicine's hierarchy of needs. , 2014, Academic medicine : journal of the Association of American Medical Colleges.

[40]  E. S. Conklin Human Motivation , 1932, The Journal of Religion.

[41]  Nicco Reggente,et al.  Enhancing the Ecological Validity of fMRI Memory Research Using Virtual Reality , 2018, Front. Neurosci..

[42]  Shana Smith,et al.  A virtual reality keyboard with realistic haptic feedback in a fully immersive virtual environment , 2017, Virtual Reality.

[43]  William Ribarsky,et al.  Simulator sickness and presence in a high FOV virtual environment , 2001, Proceedings IEEE Virtual Reality 2001.

[44]  Brenda K. Wiederhold,et al.  Lessons Learned From 600 Virtual Reality Sessions , 2000, Cyberpsychology Behav. Soc. Netw..

[45]  R. Ulrich View through a window may influence recovery from surgery. , 1984, Science.

[46]  A. Maslow A Theory of Human Motivation , 1943 .

[47]  J. Holt-Lunstad,et al.  Why Social Relationships Are Important for Physical Health: A Systems Approach to Understanding and Modifying Risk and Protection , 2018, Annual review of psychology.

[48]  T. Metzinger,et al.  Full-body illusions and minimal phenomenal selfhood , 2009, Trends in Cognitive Sciences.

[49]  Michael Brill,et al.  Using office design to increase productivity , 1984 .

[50]  Vincent Koehl,et al.  Interaction between auditory and visual perceptions on distance estimations in a virtual environment , 2016 .

[51]  Linda Steg,et al.  Physical features, coherence and positive outcomes of person–environment interactions: A virtual reality study , 2014 .

[52]  A. Maslow Toward a Psychology of Being , 1962 .

[53]  Gerd Johansson,et al.  Inducing physiological stress recovery with sounds of nature in a virtual reality forest — Results from a pilot study , 2013, Physiology & Behavior.

[54]  Ewart A. C. Thomas,et al.  Cognitive processing and time perception , 1975 .

[55]  Frank Biocca,et al.  The Cyborg's Dilemma: Progressive Embodiment in Virtual Environments , 2006, J. Comput. Mediat. Commun..

[56]  Mel Slater,et al.  Using Presence Questionnaires in Reality , 2000, Presence: Teleoperators & Virtual Environments.

[57]  Yue Liu,et al.  Evaluation of Maslows Hierarchy of Needs on Long-Term Use of HMDs - A Case Study of Office Environment , 2019, 2019 IEEE Conference on Virtual Reality and 3D User Interfaces (VR).

[58]  Hunter G. Hoffman,et al.  The Illusion of Presence in Immersive Virtual Reality during an fMRI Brain Scan , 2003, Cyberpsychology Behav. Soc. Netw..

[59]  Zhuang Peng,et al.  Active Grasping Control of Virtual-Dexterous-Robot Hand with Open Inventor , 2014 .

[60]  S. Mitra,et al.  Gesture Recognition: A Survey , 2007, IEEE Transactions on Systems, Man, and Cybernetics, Part C (Applications and Reviews).

[61]  Gregory Kramida,et al.  Resolving the Vergence-Accommodation Conflict in Head-Mounted Displays , 2016, IEEE Transactions on Visualization and Computer Graphics.

[62]  Paul. Olomolaiye,et al.  A review of construction operative motivation , 1989 .

[63]  Mary C. Whitton,et al.  A Survey of Presence and Related Concepts , 2017, ACM Comput. Surv..

[64]  D. Watson,et al.  Development and validation of brief measures of positive and negative affect: the PANAS scales. , 1988, Journal of personality and social psychology.

[65]  Anne-Hélène Olivier,et al.  Walking with Virtual People: Evaluation of Locomotion Interfaces in Dynamic Environments , 2018, IEEE Transactions on Visualization and Computer Graphics.

[66]  F. Vignemont Embodiment, ownership and disownership , 2011, Consciousness and Cognition.

[67]  Kyeong-Yae Sohng,et al.  The Effect of a Virtual Reality Exercise Program on Physical Fitness, Body Composition, and Fatigue in Hemodialysis Patients , 2014, Journal of physical therapy science.

[68]  Manolya Kavakli,et al.  Behavioral Presence Test in Threatening Virtual Environments , 2012, PRESENCE: Teleoperators and Virtual Environments.

[69]  R. Wever,et al.  The Circadian System of Man: Results of Experiments Under Temporal Isolation , 1979 .

[70]  Eliot Winer,et al.  The Right View from the Wrong Location: Depth Perception in Stereoscopic Multi-User Virtual Environments , 2012, IEEE Transactions on Visualization and Computer Graphics.

[71]  Anne-Hélène Olivier,et al.  Collision Avoidance Behavior between Walkers: Global and Local Motion Cues , 2018, IEEE Transactions on Visualization and Computer Graphics.

[72]  Spyros Vosinakis,et al.  Evaluation of visual feedback techniques for virtual grasping with bare hands using Leap Motion and Oculus Rift , 2018, Virtual Reality.

[73]  I. Scott MacKenzie,et al.  Phrase sets for evaluating text entry techniques , 2003, CHI Extended Abstracts.

[74]  Arindam Dey,et al.  An initial exploration of a multi-sensory design space: Tactile support for walking in immersive virtual environments , 2016, 2016 IEEE Symposium on 3D User Interfaces (3DUI).

[75]  Fei-Fei Li,et al.  ImageNet: A large-scale hierarchical image database , 2009, 2009 IEEE Conference on Computer Vision and Pattern Recognition.

[76]  Adam Hamrol,et al.  Application of Virtual Reality Techniques in Design of Ergonomic Manufacturing Workplaces , 2013, VARE.

[77]  Niels C. Nilsson,et al.  Immersive eating: evaluating the use of head-mounted displays for mixed reality meal sessions , 2017, 2017 IEEE 3rd Workshop on Everyday Virtual Reality (WEVR).

[78]  Shana Smith,et al.  A Virtual Reality Keyboard with Realistic Key Click Haptic Feedback , 2015, HCI.

[79]  Katharina Emmerich,et al.  The influence of social entities in virtual reality games on player experience and immersion , 2017, FDG.

[80]  C. Alderfer An empirical test of a new theory of human needs , 1969 .

[81]  M Slater,et al.  Synchrony and social connection in immersive Virtual Reality , 2018, Scientific Reports.

[82]  Monica Bordegoni,et al.  Evaluating Industrial Products in an Innovative Visual-Olfactory Environment , 2016, J. Comput. Inf. Sci. Eng..

[83]  Eric D. Ragan,et al.  Evaluating Remapped Physical Reach for Hand Interactions with Passive Haptics in Virtual Reality , 2018, IEEE Transactions on Visualization and Computer Graphics.

[84]  Falko Kuester,et al.  KITTY: keyboard independent touch typing in VR , 2004, IEEE Virtual Reality 2004.

[85]  John R. Wilson,et al.  Virtual and interactive environments for work of the future , 2006, Int. J. Hum. Comput. Stud..

[86]  George Drettakis,et al.  Accommodation and Comfort in Head-Mounted Displays , 2018 .

[87]  E. Diener,et al.  PERSONALITY PROCESSES AND INDIVIDUAL DIFFERENCES Needs and Subjective Well-Being Around the World , 2011 .

[88]  Gerd Bruder,et al.  A self-experimentation report about long-term use of fully-immersive technology , 2014, SUI.

[89]  Computer classes and games in virtual reality environment to reduce loneliness among students of an elderly reference center: Study protocol for a randomised cross-over design: Erratum , 2017, Medicine.

[90]  Braham Dabscheck The Motivation to Work , 1994 .

[91]  Gerd Bruder,et al.  Redirecting Walking and Driving for Natural Navigation in Immersive Virtual Environments , 2012, IEEE Transactions on Visualization and Computer Graphics.

[92]  Chinky Upadhyaya,et al.  Application of the Maslow's hierarchy of need theory; impacts and implications on organizational culture, human resource and employee's performance , 2015 .

[93]  Mark J Shelhamer,et al.  Psychological and biological challenges of the Mars mission viewed through the construct of the evolution of fundamental human needs , 2018, Acta Astronautica.

[94]  Stephen M. Colarelli,et al.  Why We Need More Nature at Work: Effects of Natural Elements and Sunlight on Employee Mental Health and Work Attitudes , 2016, PloS one.

[95]  Carlo Menon,et al.  Virtual grasps recognition using fusion of Leap Motion and force myography , 2018, Virtual Reality.

[96]  Dongdong Weng,et al.  HiKeyb: High-Efficiency Mixed Reality System for Text Entry , 2018, 2018 IEEE International Symposium on Mixed and Augmented Reality Adjunct (ISMAR-Adjunct).

[97]  Mary Katherine Waibel Duncan,et al.  Understanding hospitality house guests' needs: a brief case report. , 2011, Journal of pediatric nursing.

[98]  Gerd Bruder,et al.  Who turned the clock? Effects of Manipulated Zeitgebers, Cognitive Load and Immersion on Time Estimation , 2016, IEEE Transactions on Visualization and Computer Graphics.

[99]  Darwin G. Caldwell,et al.  Dexterous Grasping by Manipulability Selection for Mobile Manipulator With Visual Guidance , 2019, IEEE Transactions on Industrial Informatics.