Disentangling role perceptions: how perceived role breadth, discretion, instrumentality, and efficacy relate to helping and taking charge.

The objective of this study was to empirically disentangle role perceptions related to organizational citizenship behavior (OCB) that have been confounded in past research, investigate their unique relationships with both an affiliative (helping) and a challenging (taking charge) form of OCB, and determine their relative importance in explaining these 2 forms of OCB. The authors also examined whether role discretion and role breadth independently moderate the procedural justice-to-OCB relationship. The authors surveyed 225 engineers in India and their direct supervisors. The results showed that 3 of the 4 facets of OCB role perception explain unique variance in either helping or taking charge, and that role breadth moderates the relationships between procedural justice and both helping and taking charge. The authors discuss implications of these findings for OCB theory and research, as well as for managerial practice.

[1]  Dishan Kamdar,et al.  "All in a day's work": how follower individual differences and justice perceptions predict OCB role definitions and behavior. , 2006, The Journal of applied psychology.

[2]  Nick Turner,et al.  Modeling the antecedents of proactive behavior at work. , 2006, The Journal of applied psychology.

[3]  Bradley J. Alge,et al.  Information privacy in organizations: empowering creative and extrarole performance. , 2006, The Journal of applied psychology.

[4]  Scott B. MacKenzie,et al.  Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences , 2005 .

[5]  James M. LeBreton,et al.  A Brief Form of the Child Abuse Potential Inventory: Development and Validation , 2005, Journal of clinical child and adolescent psychology : the official journal for the Society of Clinical Child and Adolescent Psychology, American Psychological Association, Division 53.

[6]  D. Turnipseed,et al.  Handbook of organizational citizenship behavior : a review of "good soldier" activity in organizations , 2005 .

[7]  James M. LeBreton,et al.  History and Use of Relative Importance Indices in Organizational Research , 2004 .

[8]  P. Tierney,et al.  The Pygmalion Process and Employee Creativity , 2004 .

[9]  Jacqueline A-M. Coyle-Shapiro,et al.  Exploring Organizationally Directed Citizenship Behaviour: Reciprocity or 'It's my Job'? , 2004 .

[10]  Mohammad Muzahid Akbar,et al.  ORGANIZATIONAL CITIZENSHIP BEHAVIOR: ITS NATURE AND ANTECEDENTS , 2004 .

[11]  Kennon M. Sheldon,et al.  APPLYING SELF-DETERMINATION THEORY TO ORGANIZATIONAL RESEARCH , 2003 .

[12]  Lois E. Tetrick,et al.  Perceived organizational support and work status: a comparison of the employment relationships of part‐time and full‐time employees attending university classes , 2003 .

[13]  Edward C. Taylor,et al.  Relationships among Supervisors' and Subordinates' Procedural Justice Perceptions and Organizational Citizenship Behaviors , 2003 .

[14]  Stephen J. Gerras,et al.  Climate as a moderator of the relationship between leader-member exchange and content specific citizenship: safety climate as an exemplar. , 2003, The Journal of applied psychology.

[15]  T. Thrall.  Work redesign. , 2003, Hospitals & health networks.

[16]  K. Zellars,et al.  Abusive supervision and subordinates' organizational citizenship behavior. , 2002, The Journal of applied psychology.

[17]  P. Tierney,et al.  Creative Self-Efficacy: Its Potential Antecedents and Relationship to Creative Performance , 2002 .

[18]  Deborah L. Kidder.  The Influence of Gender on the Performance of Organizational Citizenship Behaviors , 2002 .

[19]  Deborah E. Rupp,et al.  The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice , 2002 .

[20]  B. Menguc,et al.  The employee-organization relationship, organizational citizenship behaviors, and superior service quality , 2002 .

[21]  A. Erez,et al.  The nature and dimensionality of organizational citizenship behavior: a critical review and meta-analysis. , 2002, The Journal of applied psychology.

[22]  Louis A. Penner,et al.  Dispositional and organizational influences on sustained volunteerism: An interactionist perspective. , 2002 .

[23]  Paul E. Spector,et al.  The Role of Justice in Organizations: A Meta-Analysis , 2001 .

[24]  Paul E. Levy,et al.  The Importance of Instrumentality Beliefs in the Prediction of Organizational Citizenship Behaviors , 2001 .

[25]  Jenny M. Hoobler,et al.  Justice, citizenship, and role definition effects. , 2001, The Journal of applied psychology.

[26]  Donald E. Conlon,et al.  Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. , 2001, The Journal of applied psychology.

[27]  Jack A. Fuller,et al.  The Influence of Empowerment and Job Enrichment on Employee Loyalty in a Downsizing Environment , 2001 .

[28]  Timothy P. McGonigle,et al.  A Meta-Analysis of the Relationship Between Procedural Justice and Distributive Justice: Implications for Justice Research , 2001 .

[29]  Simon S. K. Lam,et al.  Instrumental values of organizational citizenship behavior for promotion: a field quasi-experiment. , 2000, The Journal of applied psychology.

[30]  S. Parker.  From Passive to Proactive Motivation: The Importance of Flexible Role Orientations and Role Breadth Self‐efficacy , 2000 .

[31]  Daniel G. Bachrach,et al.  Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research , 2000 .

[32]  J. Crant,et al.  Proactive Behavior in Organizations , 2000 .

[33]  Debra S. Ahmed.  'It's Not My Job' , 2000 .

[34]  S. Kozlowski,et al.  Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions , 2000 .

[35]  Daniel G. Bachrach,et al.  Organizational Citizenship and Mood: An Experimental Test of Perceived Job Breadth1 , 2000 .

[36]  D. Organ,et al.  The Cultural Matrix of Organizational Citizenship Behavior: Some Preliminary Conceptual and Empirical Observations. , 2000 .

[37]  J. W. Johnson.  A Heuristic Method for Estimating the Relative Weight of Predictor Variables in Multiple Regression , 2000, Multivariate behavioral research.

[38]  E. Deci,et al.  Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. , 2000, The American psychologist.

[39]  David A. Hofmann,et al.  Multilevel Analytical Techniques: Commonalties, Differences, and Continuing Questions. , 2000 .

[40]  Scott B. MacKenzie,et al.  Do citizenship behaviors matter more for managers than for salespeople? , 1999 .

[41]  E. Morrison,et al.  Taking Charge At Work: Extrarole Efforts to Initiate Workplace Change , 1999 .

[42]  Kenneth S. Law,et al.  Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples , 1999 .

[43]  S. Parker,et al.  Enhancing role breadth self-efficacy: the roles of job enrichment and other organizational interventions. , 1998, The Journal of applied psychology.

[44]  Peter Cappelli,et al.  Employee Involvement and Organizational Citizenship: Implications for Labor Law Reform and “Lean Production#x201D; , 1998 .

[45]  N. Rothbard,et al.  Out on a limb: The role of context and impression management in selling gender-equity issues. , 1998 .

[46]  L. V. Dyne,et al.  Helping and Voice Extra-Role Behaviors: Evidence of Construct and Predictive Validity , 1998 .

[47]  L. Shore,et al.  Examining degree of balance and level of obligation in the employment relationship: a social exchange approach , 1998 .

[48]  S. Parker,et al.  "THAT'S NOT MY JOB": DEVELOPING FLEXIBLE EMPLOYEE WORK ORIENTATIONS , 1997 .

[49]  Louis A. Penner,et al.  Beyond Job Attitudes: A Personality and Social Psychology Perspective on the Causes of Organizational Citizenship Behavior , 1997 .

[50]  Michael Frese,et al.  The concept of personal initiative: Operationalization, reliability and validity in two German samples , 1997 .

[51]  M. Schnake,et al.  Organizational citizenship behavior: The impact of rewards and reward practices. , 1997 .

[52]  G. Spreitzer.  PSYCHOLOGICAL EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT, AND VALIDATION , 1995 .

[53]  R. H. Moorman,et al.  Individualism‐collectivism as an individual difference predictor of organizational citizenship behavior , 1995 .

[54]  Elizabeth Wolfe Morrison,et al.  Role Definitions and Organizational Citizenship Behavior: The Importance of the Employee's Perspective , 1994 .

[55]  Denise M. Rousseau,et al.  CHANGING OBLIGATIONS AND THE PSYCHOLOGICAL CONTRACT: A LONGITUDINAL STUDY , 1994 .

[56]  M. Konovsky,et al.  Citizenship behavior and social exchange. , 1994, Academy of Management journal. Academy of Management.

[57]  D. Budescu.  Dominance analysis: A new approach to the problem of relative importance of predictors in multiple regression. , 1993 .

[58]  Robert H. Moorman,et al.  Fairness and organizational citizenship behavior: What are the connections? , 1993 .

[59]  Scott B. MacKenzie,et al.  The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance , 1993 .

[60]  E. Lawler.  Affective Attachments to Nested Groups: A Choice-Process Theory , 1992 .

[61]  Marilyn E. Gist,et al.  Self-Efficacy: A Theoretical Analysis of Its Determinants and Malleability , 1992 .

[62]  Robert H. Moorman,et al.  Relationship between organizational justice and organizational citizenship behaviors : do fairness perceptions influence employee citizenship ? , 1991 .

[63]  Scott B. MacKenzie,et al.  Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance , 1991 .

[64]  Philip M. Podsakoff,et al.  Accounting for Organizational Citizenship Behavior: Leader Fairness and Task Scope versus Satisfaction , 1990 .

[65]  R. Bies,et al.  Organizational Citizenship Behavior: The Good Soldier Syndrome , 1989 .

[66]  Bernhard Wilpert,et al.  Applied psychology : an international review , 1989 .

[67]  Steven D. Brown,et al.  Comparison of Three Theoretically Derived Variables in Predicting Career and Academic Behavior: Self-Efficacy, Interest Congruence, and Consequence Thinking. , 1987 .

[68]  Gareth R. Jones.  Socialization Tactics, Self-Efficacy, and Newcomers' Adjustments to Organizations , 1986 .

[69]  A. Breton,et al.  Organizational Structure and Productivity , 1986 .

[70]  A. Bandura.  Social Foundations of Thought and Action: A Social Cognitive Theory , 1985 .

[71]  T. S. Bateman,et al.  Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee “Citizenship” , 1983 .

[72]  J. Barling,et al.  Self-Efficacy Beliefs and Sales Performance , 1983 .

[73]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[74]  L. Frederiksen,et al.  ORGANIZATIONAL BEHAVIOR MANAGEMENT , 1981 .

[75]  Barry M. Staw,et al.  New Directions in Organizational Behavior , 1976 .

[76]  Jacob Cohen,et al.  Applied multiple regression/correlation analysis for the behavioral sciences , 1979 .

[77]  J. Eldridge,et al.  Beyond Contract: Work, Power and Trust Relations , 1975 .

[78]  P. Blau.  Exchange and Power in Social Life , 1964 .

[79]  D. Katz,et al.  The motivational basis of organizational behavior. , 1964, Behavioral science.