The effect of modality on social presence, presence and performance in collaborative virtual environments

Humans rely on all their senses when interacting with others in order to communicate and collaborate efficiently. In mediated interaction the communication channel is more or less constrained, and ...

[1]  Grigore C. Burdea,et al.  Force and Touch Feedback for Virtual Reality , 1996 .

[2]  William W. Gaver,et al.  Effective sounds in complex systems: the ARKOLA simulation , 1991, CHI.

[3]  H. H. Clark,et al.  Referring as a collaborative process , 1986, Cognition.

[4]  R. Klatzky,et al.  Hand movements: A window into haptic object recognition , 1987, Cognitive Psychology.

[5]  Mel Slater,et al.  Small group behaviour in a virtual and real environment , 1998 .

[6]  Poppy Lauretta Mcleod,et al.  New Communication Technologies for Group Decision Making: Toward an Integrative Framework , 1996 .

[7]  R. Rice.  Media Appropriateness Using Social Presence Theory to Compare Traditional and New Organizational Media , 1993 .

[8]  Carrie Heeter,et al.  Being There: The Subjective Experience of Presence , 1992, Presence: Teleoperators & Virtual Environments.

[9]  Ian Oakley,et al.  Putting the feel in ’look and feel‘ , 2000, CHI.

[10]  J. McGrath.  Time, Interaction, and Performance (TIP) , 1991 .

[11]  Matthew Lombard,et al.  At the Heart of It All: The Concept of Presence , 2006 .

[12]  D. Morgan,et al.  Sociological Paradigms and Organizational Analysis. , 1983 .

[13]  Alphonse Chapanis,et al.  Interactive human communication , 1975 .

[14]  Gary Fontaine,et al.  The Experience of a Sense of Presence in Intercultural and International Encounters , 1992, Presence: Teleoperators & Virtual Environments.

[15]  Justin C. D. Savage,et al.  Symmetric and asymmetric action integration during cooperative object manipulation in virtual environments , 2002 .

[16]  William W. Gaver,et al.  Feather, Scent, and Shaker: Supporting Simple Intimacy , 1996 .

[17]  Andrew Hutchison,et al.  CSCW for Strategic Management in Swiss Enterprises: an Empirical Study , 1995, ECSCW.

[18]  Hiroshi Ishii,et al.  ComTouch: design of a vibrotactile communication device , 2002, DIS '02.

[19]  Mel Slater,et al.  Meeting people vitually: experiments in shared virtual environments , 2002 .

[20]  Robert E. Kraut,et al.  Task Requirements and Media Choice in Collaborative Writing , 1992, Hum. Comput. Interact..

[21]  P. Fitts.  The information capacity of the human motor system in controlling the amplitude of movement. , 1954, Journal of experimental psychology.

[22]  Susan G. Straus,et al.  Technology, Group Process, and Group Outcomes: Testing the Connections in Computer-Mediated and Face-to-Face Groups , 1997, Hum. Comput. Interact..

[23]  M. Argyle,et al.  EYE-CONTACT, DISTANCE AND AFFILIATION. , 1965, Sociometry.

[24]  Stuart K. Card,et al.  Evaluation of mouse, rate-controlled isometric joystick, step keys, and text keys, for text selection on a CRT , 1987 .

[25]  Sara Kiesler,et al.  Social psychological aspects of computer-mediated communication , 1984 .

[26]  Alphonse Chapanis,et al.  Interactive Human Communication: Some Lessons Learned from Laboratory Experiments. , 1976 .

[27]  Makoto Sato,et al.  Networked SPIDAR:A Networked Virtual Environment with Visual, Auditory, and Haptic Interactions , 1994, Presence: Teleoperators & Virtual Environments.

[28]  Eva-Lotta Sallnäs,et al.  Effects of Communication Mode on Social Presence, Virtual Presence, and Performance in Collaborative Virtual Environments , 2005, Presence: Teleoperators & Virtual Environments.

[29]  Ralph Schroeder.  Social Interaction in Virtual Environments: Key Issues, Common Themes, and a Framework for Research , 2005 .

[30]  R. Exline,et al.  VISUAL BEHAVIOR IN A DYAD AS AFFECTED BY INTERVIEW CONTENT AND SEX OF RESPONDENT. , 1965, Journal of personality and social psychology.

[31]  Steven M. Drucker,et al.  The effect of communication modality on cooperation in online environments , 2000, CHI.

[32]  Stephanie D. Teasley,et al.  Perspectives on socially shared cognition , 1991 .

[33]  Chris Chafe,et al.  Playing by feel: incorporating haptic feedback into computer-based musical instruments , 2001 .

[34]  Kevin Crowston,et al.  What is coordination theory and how can it help design cooperative work systems? , 1990, CSCW '90.

[35]  Mel Slater,et al.  A Framework for Immersive Virtual Environments (FIVE): Speculations on the Role of Presence in Virtual Environments , 1997, Presence: Teleoperators & Virtual Environments.

[36]  B. J. Fogg,et al.  HandJive: a device for interpersonal haptic entertainment , 1998, CHI.

[37]  Paul Dourish,et al.  Portholes: supporting awareness in a distributed work group , 1992, CHI.

[38]  Sara B. Kiesler,et al.  Affect in Computer-Meditated Communication: An Experiment in Synchronous Terminal-to-Terminal Discussion , 1985, Hum. Comput. Interact..

[39]  Cagatay Basdogan,et al.  An experimental study on the role of touch in shared virtual environments , 2000, TCHI.

[40]  Andrea H. Mason,et al.  Reaching movements to augmented and graphic objects in virtual environments , 2001, CHI.

[41]  Richard L. Daft,et al.  Essentials of Organization Theory and Design , 2000 .

[42]  Bruno H. Repp,et al.  Auditory dominance in temporal processing: new evidence from synchronization with simultaneous visual and auditory sequences. , 2002, Journal of experimental psychology. Human perception and performance.

[43]  Kai-Mikael Jää-Aro,et al.  Reconsidering the avatar : From user mirror to interaction locus , 2004 .

[44]  R. W. Root,et al.  Informal Communication in Organizations: Form, Function, and Technology , 1990 .

[45]  R. Kahn,et al.  Organizational psychology. , 1967, Annual review of psychology.

[46]  Shumin Zhai,et al.  On the Validity of Throughput as a Characteristic of Computer Input , 2002 .

[47]  Gaurav S. Sukhatme,et al.  Performance and co-presence in heterogeneous haptic collaboration , 2003, 11th Symposium on Haptic Interfaces for Virtual Environment and Teleoperator Systems, 2003. HAPTICS 2003. Proceedings..

[48]  Gloria Mark,et al.  Social conventions in computer-mediated communication: a comparison of three online shared virtual environments , 2002 .

[49]  Sara A. Bly,et al.  Media spaces: bringing people together in a video, audio, and computing environment , 1993, CACM.

[50]  Dan Stoianovici,et al.  Effect of a Pneumatically Driven Haptic Interface on the Perceptional Capabilities of Human Operators , 1998, Presence.

[51]  M. Lynne Markus,et al.  The poverty of media richness theory: explaining people's choice of electronic mail vs. voice mail , 1997, Int. J. Hum. Comput. Stud..

[52]  Steve Whittaker,et al.  Conversations Over Video Conferences: An Evaluation of the Spoken Aspects of Video-Mediated Communication , 1993, Hum. Comput. Interact..

[53]  Shumin Zhai,et al.  Collaboration Meets Fitts' Law: Passing Virtual Objects with and without Haptic Force Feedback , 2003, INTERACT.

[54]  Richard L. Daft,et al.  Message Equivocality, Media Selection, and Manager Performance: Implications for Information Systems , 1987, MIS Q..

[55]  J. Freeman,et al.  Behavioral realism as a metric of presence , 1998 .

[56]  John Kenneth Salisbury,et al.  Haptic rendering: programming touch interaction with virtual objects , 1995, I3D '95.

[57]  Hiroo Iwata,et al.  Haptic interfaces , 2002 .

[58]  Xiaolan Fu,et al.  Video helps remote work: speakers who need to negotiate common ground benefit from seeing each other , 1999, CHI '99.

[59]  I.,et al.  Fitts' Law as a Research and Design Tool in Human-Computer Interaction , 1992, Hum. Comput. Interact..

[60]  Robert E. Kraut,et al.  The VideoWindow system in informal communication , 1990, CSCW '90.

[61]  Abigail Sellen,et al.  Video-Mediated Communication , 1997 .

[62]  Mel Slater,et al.  Collaboration in a Mediated Haptic Environment , 2002 .

[63]  A. V. D. Ven,et al.  Determinants of Coordination Modes within Organizations , 1976 .

[64]  M. Heller.  The Psychology of Touch , 1991 .

[65]  Kjeld Schmidt,et al.  CSCW: Four Characters in Search of a Context , 1989, ECSCW.

[66]  Michael J. Singer,et al.  Measuring Presence in Virtual Environments: A Presence Questionnaire , 1998, Presence.

[67]  J. McGrath.  Groups interacting with technology: the complex and dynamic fit of group, task, technology, and time , 1992, CSCW '92.

[68]  Woodrow Barfield,et al.  The Sense of Presence within Auditory Virtual Environments , 1996, Presence: Teleoperators & Virtual Environments.

[69]  John A. Freeman.  Organizations and Environments.Howard E. Aldrich , 1981 .

[70]  Rakesh Gupta,et al.  Experiments Using Multimodal Virtual Environments in Design for Assembly Analysis , 1997, Presence: Teleoperators & Virtual Environments.

[71]  Herbert H. Clark,et al.  Grounding in communication , 1991, Perspectives on socially shared cognition.

[72]  Abigail Sellen,et al.  Speech patterns in video-mediated conversations , 1992, CHI.

[73]  F. Biocca,et al.  Criteria And Scope Conditions For A Theory And Measure Of Social Presence , 2001 .

[74]  Michael Aiken,et al.  Organization Structure and Communications , 1971 .

[75]  Alphonse Chapanis,et al.  The Effects of 10 Communication Modes on the Behavior of Teams During Co-Operative Problem-Solving , 1974, Int. J. Man Mach. Stud..

[76]  Steve Whittaker,et al.  The role of vision in face-to-face and mediated communication. , 1997 .

[77]  R. Daft,et al.  Information Richness. A New Approach to Managerial Behavior and Organization Design , 1983 .

[78]  Gwyneth Doherty-Sneddon,et al.  Impact of Video-Mediated Communication on Simulated Service Encounters , 1996, Interact. Comput..

[79]  Andrew F. Monk,et al.  Some advantages of video conferencing over high-quality audio conferencing: fluency and awareness of attentional focus , 1998, Int. J. Hum. Comput. Stud..

[80]  Mel Slater,et al.  Presence in Shared Virtual Environments and Virtual Togetherness , 2000, Presence: Teleoperators & Virtual Environments.

[81]  John Cohen.  The World of Touch , 1952, Nature.

[82]  Abigail Sellen,et al.  A comparison of input devices in element pointing and dragging tasks , 1991, CHI.

[83]  Kirsten Rassmus-Gröhn,et al.  Supporting presence in collaborative environments by haptic force feedback , 2000, TCHI.

[84]  Scott Brenner Brave.  Tangible interfaces for remote communication and collaboration , 1998 .

[85]  Roger J. Hubbold,et al.  Collaborative stretcher carrying: a case study , 2002, EGVE.

[86]  Charles E. Grantham,et al.  Socializing the human-computer environment , 1990, Human computer interaction.

[87]  Lee Sproull,et al.  Reducing social context cues: electronic mail in organizational communication , 1986 .

[88]  E.,et al.  GROUPS : INTERACTION AND PERFORMANCE , 2001 .

[89]  D. Rutter,et al.  The role of visual communication in synchronising conversation , 1977 .

[90]  Eva-Lotta Sallnäs,et al.  Improved Precision in Mediated Collaborative Manipulation of Objects by Haptic Force Feedback , 2000, Haptic Human-Computer Interaction.

[91]  de H Huib Ridder,et al.  Measuring temporal variations in presence , 2000 .

[92]  Blake Hannaford,et al.  Performance evaluation of a six-axis generalized force-reflecting teleoperator , 1991, IEEE Trans. Syst. Man Cybern..

[93]  David W. Schloerb,et al.  A Quantitative Measure of Telepresence , 1995, Presence: Teleoperators & Virtual Environments.

[94]  Carmen Egido,et al.  Teleconferencing as a technology to support cooperative work: Its , 1990 .

[95]  Marshall Scott Poole,et al.  The structuration of group decisions. , 1996 .

[96]  E. Reed.  The Ecological Approach to Visual Perception , 1989 .

[97]  Ian Oakley,et al.  Can You Feel the Force? An Investigation of Haptic Collaboration in Shared Editors , 2001 .

[98]  John Bowers,et al.  Practically accomplishing immersion: cooperation in and for virtual environments , 1996, CSCW '96.

[99]  Yutaka Matsushita,et al.  An approach to encounters and interaction in a virtual environment , 1993, CSC '93.

[100]  Yanqing Wang,et al.  The role of contextual haptic and visual constraints on object manipulation in virtual environments , 2000, CHI.

[101]  E. Goffman.  Behavior in public places : notes on the social organization of gatherings , 1964 .

[102]  Jay R. Galbraith.  Designing Complex Organizations , 1973 .

[103]  D. Rutter,et al.  The Role of Visual Communication in Social Exchange , 1976 .

[104]  Richard L. Daft,et al.  Organizational information requirements, media richness and structural design , 1986 .

[105]  A. Mehrabian.  Some referents and measures of nonverbal behavior , 1968 .

[106]  John Short,et al.  The social psychology of telecommunications , 1976 .

[107]  Judith S. Olson,et al.  What mix of video and audio is useful for small groups doing remote real-time design work? , 1995, CHI '95.