The Influence of Incentives and Culture on Knowledge Sharing

A major challenge in knowledge management involves motivating people to share their knowledge with others. In many modern knowledge-oriented companies, this challenge is addressed by incentive systems that are linked to the knowledge-sharing activities of employees. The design of appropriate incentive systems is becoming more difficult for companies distributed internationally which operate in a variety of countries and cultures. In this study, we will analyze the combined influence of incentives and culture on knowledge sharing in large organizations.

[1]  G. Hofstede,et al.  Culture′s Consequences: International Differences in Work-Related Values , 1980 .

[2]  E. Fehr,et al.  Fairness and Retaliation: The Economics of Reciprocity , 2000, SSRN Electronic Journal.

[3]  B. Frey,et al.  Motivation Crowding Theory: A Survey of Empirical Evidence , 2000, SSRN Electronic Journal.

[4]  R. Nisbett,et al.  Undermining children's intrinsic interest with extrinsic reward: A test of the "overjustification" hypothesis. , 1973 .

[5]  John D. Hey,et al.  Do Anglo-Saxons free-ride more? , 1997 .

[6]  Introduction and Literature Review 1. Introduction and Literature Review , 2022 .

[7]  G. Hofstede,et al.  Culture's Consequences: International Differences in Work-Related Values. , 1982 .

[8]  Hans P. Borgman,et al.  Knowledge Management Systems Spanning Cultures : The Case Of Deutsche Bank's HRbase , 2002, ECIS.

[9]  P. Samuelson.  The Pure Theory of Public Expanditure , 1954 .

[10]  P. Kollock.  SOCIAL DILEMMAS: The Anatomy of Cooperation , 1998 .

[11]  J. Ledyard.  Public Goods: A Survey of Experimental Research , 1994 .

[12]  B. Frey,et al.  Does pay motivate volunteers , 1999 .

[13]  Angel Cabrera,et al.  Knowledge-Sharing Dilemmas , 2002 .

[14]  B. Frey,et al.  Motivation, Knowledge Transfer, and Organizational Forms , 2000 .

[15]  R. Boyd,et al.  Explaining altruistic behavior in humans , 2003 .

[16]  J. Andreoni.  IMPURE ALTRUISM AND DONATIONS TO PUBLIC GOODS: A THEORY OF WARM-GLOW GIVING* , 1990 .

[17]  G. Becker.  A Theory of Social Interactions , 1974 .

[18]  Eliminating Racial,et al.  Introduction and Literature Review , 2003 .

[19]  Jordi Brandts,et al.  How Universal is Behavior? A Four Country Comparison of Spite and Cooperation in Voluntary Contribution Mechanisms , 2003 .

[20]  Thomas H. Davenport,et al.  Book review:Working knowledge: How organizations manage what they know. Thomas H. Davenport and Laurence Prusak. Harvard Business School Press, 1998. $29.95US. ISBN 0‐87584‐655‐6 , 1998 .

[21]  Edward L. Deci,et al.  Why we do what we do : the dynamics of personal autonomy , 1995 .

[22]  M. McLure Wasko,et al.  "It is what one does": why people participate and help others in electronic communities of practice , 2000, J. Strateg. Inf. Syst..

[23]  John Orbell,et al.  Explaining discussion-induced cooperation. , 1988 .

[24]  B. Frey,et al.  Motivation crowding theory , 2001 .

[25]  Edward L. Deci,et al.  The hidden costs of rewards , 1976 .

[26]  Scott McCoy,et al.  The most important issues in knowledge management , 2002, CACM.

[27]  J. Coleman.  Foundations of Social Theory , 1990 .

[28]  M. Lynn.  Hawaii International Conference on System Sciences , 1996 .

[29]  J. Wagner.  Studies of Individualism-Collectivism: Effects on Cooperation in Groups , 1995 .

[30]  Andrew B. Whinston,et al.  Research Commentary: Introducing a Third Dimension in Information Systems Design - The Case for Incentive Alignment , 2001, Inf. Syst. Res..

[31]  Gary E. Bolton,et al.  ERC: A Theory of Equity, Reciprocity, and Competition , 2000 .

[32]  E. Fehr.  A Theory of Fairness, Competition and Cooperation , 1998 .

[33]  B. Huberman,et al.  Status As a Valued Resource , 2001 .

[34]  Richard T. Watson,et al.  Culture: a fourth dimension of group support systems , 1994, CACM.

[35]  Drew Fudenberg,et al.  The Folk Theorem in Repeated Games with Discounting or with Incomplete Information , 1986 .

[36]  Alton Yeow-Kuan Chua,et al.  Knowledge sharing: a game people play , 2003, Aslib Proc..

[37]  T. Gladwin.  Culture's Consequences: International Differences in Work-Related Values , 1981 .

[38]  R. Eisenberger,et al.  Detrimental effects of reward. Reality or myth? , 1996, The American psychologist.

[39]  J. Henrich.  Does culture matter in economic behavior? Ultimatum game bargaining among the machiguenga , 2000 .

[40]  E. Deci,et al.  A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. , 1999, Psychological bulletin.

[41]  Bruno S. Frey,et al.  Working Paper No . 7 Does Pay Motivate Volunteers , 1999 .

[42]  M. Brewer,et al.  Effects of group identity on resource use in a simulated commons dilemma. , 1984, Journal of personality and social psychology.

[43]  Jan Krönig,et al.  Do incentive systems for knowledge management work? : an empirical study on the design and influence of incentive systems on knowledge creation and transfer in manufacturing-based industry , 2001 .

[44]  Ernst Fehr,et al.  Theories of Fairness and Reciprocity , 2001 .

[45]  Philip Powell,et al.  Knowledge Transfer Under Coopetition , 1998 .

[46]  B. Burrows.  Culture and organisations. Software of the mind , 1992 .

[47]  W. Hamilton,et al.  The Evolution of Cooperation , 1984 .

[48]  Nigel Holden,et al.  Cross-Cultural Management: A Knowledge Management Perspective , 2002 .

[49]  Ayse Onculer,et al.  Status as a Valued Resource , 2001 .

[50]  G. Hofstede,et al.  Cultures and Organizations: Software of the Mind , 1991 .

[51]  Mikael Søndergaard,et al.  Research Note: Hofstede's Consequences: A Study of Reviews, Citations and Replications , 1994 .

[52]  Timothy N. Cason,et al.  Voluntary Participation and Spite in Public Good Provision Experiments: An International Comparison , 2002 .

[53]  R. Boyd,et al.  In Search of Homo Economicus: Behavioral Experiments in 15 Small- Scale Societies , 2001 .