Designing technology to support reflection

Technology can play a powerful role in supporting student reflection. Sociocognitive theories provide a conceptual framework that we use to consider systems that afford reflective thinking. Reflective thinking involves actively monitoring, evaluating, and modifying one's thinking and comparing it to both expert models and peers. This requires a combination of both individual and collaborative reflection. These theoretical frameworks suggest four ways that technology can provide powerful scaffolding for reflection: (a) process displays, (b) process prompts, (c) process models, and (d) a forum for reflective social discourse. Each approach is presented with specific examples illustrating its design features. We argue that a systems approach that combines these different scaffolding techniques may be even more powerful. Modern technologies can provide students with rich resources for reflection and help students develop adaptive learning expertise through reflective practice. We conclude with a discussion of design issues that should be considered in the future.

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