A Situationally Aware Voice‐commandable Robotic Forklift Working Alongside People in Unstructured Outdoor Environments

One long-standing challenge in robotics is the realization of mobile autonomous robots able to operate safely in human workplaces, and be accepted by the human occupants. We describe the development of a multiton robotic forklift intended to operate alongside people and vehicles, handling palletized materials within existing, active outdoor storage facilities. The system has four novel characteristics. The first is a multimodal interface that allows users to efficiently convey task-level commands to the robot using a combination of pen-based gestures and natural language speech. These tasks include the manipulation, transport, and placement of palletized cargo within dynamic, human-occupied warehouses. The second is the robot's ability to learn the visual identity of an object from a single user-provided example and use the learned model to reliably and persistently detect objects despite significant spatial and temporal excursions. The third is a reliance on local sensing that allows the robot to handle variable palletized cargo and navigate within dynamic, minimally prepared environments without a global positioning system. The fourth concerns the robot's operation in close proximity to people, including its human supervisor, pedestrians who may cross or block its path, moving vehicles, and forklift operators who may climb inside the robot and operate it manually. This is made possible by interaction mechanisms that facilitate safe, effective operation around people. This paper provides a comprehensive description of the system's architecture and implementation, indicating how real-world operational requirements motivated key design choices. We offer qualitative and quantitative analyses of the robot operating in real settings and discuss the lessons learned from our effort.